"Awful time needed to get order processed through your website"

"So easy to complete the order and a great selection of flowers for all occassions"

"Found it easy to order the flowers I wanted the lay out of the Web page is good"

"Website is confusing to use with an international address"

"easy to use - nice quality"

"Great choice and efficient service."

"I WANTED TO ADD A BALLOON AND DID NOT MIND PAYING EXTRA - IF YOU CAN I WILL PAY THE EXTRA BUT THERE WAS NO OPTION"

"Where was the discount code box?"

"I’ve always had good feedback on how beautiful the flowers have been. Still the choice can be a little bit the same through many choices. I thought you could choice by based arrangements in the past but couldn’t filter for it this time. Would have rated higher if more choice on additional gifts."

"I have updated my details previously and for some reason they reverted back to old information"

"My recipients have been really impressed with their flowers"

"Tried twice to order by phone but the payment process timed out, so resorted to the laptop"

"Because you offer a professional servicesWith good quality products .Never disappoints"

"Because you have an easy to use web page"

"The payment process is a nightmare. Can’t manually add titles (I’m sending abroad my friend has a Dutch title!), and I put other it actually was going to address her as other! I was unable to simply amend it without going all the way back and starting from an earlier point. Same when I wanted to amend the message. Plus not impressed with your limited choice of flowers nor the lack of chocolates which I would have bought had I seen that option."