"Because the order has not been delivered and want to make sure flowers are of a good quality and delivered as expected. On website you should have an edit button at checkout as if you make a mistake you have to go back to amend, as in message or add/remove extras."

"easy website to use large variety and different prices to choose"

"I cannot rate you until my purchase has been received"

"I have always ordered flowers from Interflora both in the UK and abroad and have never been disappointed."

"Easy to use site by guiding you step by step through the ordering process.Fantastic range of products available, something for everyone."

"Lovely flowers, interesting presentations, reasonable prices and delivery on the day"

"Love Interflora. Always receive beautiful bouquets."

"Quick snd easy. About time you were with PayPal."

"It’s an easy quick service. Very professional. They actually rang when I made a mistake and ordered bereavement card instead of birthday oops so thank you."

"The original flowers I wanted couldn't be delivered to the address so I had to start the process again. It would also be handy to view all delivery prices so that the customer can make an informed decision."

"Beautiful design of flowers and easy for order and payment."

"Easy to use and same day delivery option is fantastic.....please add paypal as a payment option though please"

"I have always been happy with flowers and gifts both received and sent through interflora - however it would help if card details were kept securely on account for future use"

"Simple process, well presented website and competitive prices.Also had a voucher code for 10% off."

"Beautiful flowers as always ..customer service great too"