"Not very happy with the website this time. Tried to book delivery for 1 may . Website would not let me do this only offering the 2 dates left in April. Tried to raise this via life chat but this was not available. After several attempts on different devices decided this might be as the flowers in question were described as spring flowers and might therefore not be available in May. Ordered another bunch. It would have been helpful if this had been made clear on your website instead of me wasting half an hour on this."

"Because although I got email saying I would get 15% off my order there was no place for promo code of BUNCH 15 I think this is disgusting service"

"Easy to choose flowers, write message and complete payment"

"always , so far, been pleased with delivery"

"The web site is easy to use, except that the text boxes are very small. We were using the Firefox browser."

"I was expecting to enter a promotional code BLOOMS10 but there was nowhere on the website to enter it. Consider that i have been cheated."

"ALL MY ORDERS WERE SENT ON TIME AND IT WAS EASY DOING IT ON LINE MANY THANKS"

"So easy to order not been disappointed yet"

"Easy to use web site and excellent choice of flowers"

"Your drop down Postcode menu does not find FY5 1AN which is Thornton Cleverleys Lancashire, though you do deliver there!"

"I got 2 bouquets which were wrong rubbish and from same florist and then I was given £10 gift card to use and said at payment scroll to gift card but there was none so I couldn’t use it I just hope they get the colour of roses correct this time as I have ordered 12 yellow not white"

"I find your website difficult and confusing and parts don't work like selecting delivery address"

"there was not as much choice as I had expected"

"questions are too intrusive and only required for marketing purposes. Also, I couldn't find anywhere to apply the discount code."

"Very straightforward to order"