"I've commented to you before about the problems with your website. I wanted to send a gift to a member of staff at a hotel that I had been staying at but I didn't know the surname. Confident that she would be known at the delivery address but you can't cope with this. Also I was asked to enters a question for an online chat, only to be then told that the chat service was not available. You don't have the first clue about customer service, putting your internal rules first."

"Really disappointed by the selection available to order to send to the USA when FTD have a much wider selection."

"used on numerous occasions"

"Good online service quality flowers"

"I have always used your service as from start to finish it is excellent"

"Last time I ordered the quality of the product was a little lower than pictured - it's the convenience of giving a nice gift when living at a distance that is so valuable."

"Very poor website. It tells me I now have 8 card details stored but I can't see, amend or delete any"

"Quick and easy to use online"

"i use interflora regularly. Never been disappointed! Great service and flowers always how impeccably"

"I have only just placed the order so have no idea of the quality of the flowers. The boxes on the order form are rather small for someone of advanced years, could you make them a little larger so that I can see what I am typing."

"Because your website was easy to navigate. I didn't give you a ten as would be good to have floral gifts specific to events - ie birthday suggestions etc.."

"so easy to do online perfect"

"i still think your web site could be improved to make it easier to buy"

"The website can sometimes take a long time to refresh. Otherwise it would have been a 10"

"Why would I want to use anyone else?When I use Interflora I know that my order will be processed swiftly and handled by professionals, providing me (or the recipient!) with the highest quality of flowers that one expects, knowing that they'll give that 'wow factor.Interflora? Bloomin' fantastic ;) !!!"