"Wider range of options with more specific details as to what may please a certain type of clientele"

"Your £10 delivery charge is extortionate If ANY other florist would have delivered to my mum on this date I would not have used your services"

"Always straightforward to use and a reliable supplier of flowers"

"on one occasion the order was not fulfilled due to lack of stock. On every other occasion (many), everything was perfect"

"always reliable and always good UK and internationally"

"Delivered on time every time. Good products and packaged well. All in all a very good service"

"you have never failed me..."

"I only gave a 7 because one time I used inter flora and the flowers where quite poor so was disappointed but most of the other times have been good"

"Very easy and simple to order"

"The website crashed 3 times on the last page."

"The adverts offer free delivery but I was still charged £10"

"I was unable to use my discount code on your mobile app (there was no place to enter it). I used your 'chat' service and was advised to use a laptop or desktop to make my purchase. Not at all happy with my shopping experience on this occasion."

"Very quick and easy ordering process"

"I use interflora a couple of times a year, and am always delighted with the beautiful flowers that are delivered. The website via my phone is quick and easy to use."

"Always deliver early, flowers are lovely, (as reported to me by recipients) and value for money."