"I've never had a problem with your service to date."

"Satisfactory service and user experience."

"I found the website very easy to use plus I have experienced excellent services in the past."

"have used you before and all has gone smoothly"

"website was easy to navigate, payment quick, I liked the way I could pick certain flowers in the arrangement as I don't like roses."

"always on time with all my orders"

"ordering details frustrating. slow"

"Somewhat overpriced for delivery but I can appreciate why"

"I’d used Interflora a few times but tried a few maybe cheaper alternative sites and had terrible quality and service. After that I never strayed away from Interflora ever again :)"

"Online journey was slow and I had a £10 gift voucher which the online order journey would not let me redem"

"its easy to order and you give good service and mostly quality products."

"I often use Interflora and find it straightforward and reliable"

"I made a slight mistake putting in the delivery address, house number on line 1 and road name on line 2. However, it did not pick this up until I had completed the whole process, including putting in my credit card details, which meant I had to do most of the process again. POOR Software, should have picked up the error much sooner."

"So easy to use - brilliant service"

"Your products and services are fine. However your website and ordering process requires a more user friendly structure."