ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

5/5

2019-05-03

Spa Within Reach

"I’m very satisfied with the purchase of my sauna.,I like the design and the function is amazing. I’d gladly let friends and family know of this. "


5/5

2019-04-27

The Best thing I have done for myself in a long time!

"I ordered my Joyous/Freedom 1 Person sauna thru Way fair. From the very first contact with Wayfair about the sauna to the day it was delivered it has been a pleasure! And I love, love my sauna! JNH has put together a great product. I live in a small apartment and this 1 person JNH sauna fits into one of my closets perfectly. Thank you JNH and thank you Wayfair. I plan to use my sauna at least several times a week for a very long time.........."

Detailed Review Benchmark + -
Pricing of products and services
Overall customer service
Overall product shipping and delivery process

5/5

2019-04-24

I love my new sauna!

"I was diagnosed with high levels of cadmium and lead and I purchased the sauna as part of my detox therapy. I love it! It only took about an hour to put together! Easy! Within 15 minutes the sweat is pouring off me and I’m certain it’s really detoxing because my sweat does not smell like my normal sweat. It smells pretty horrible and somewhat like ammonia (sorry! Gross I know!) but my Doctor assure me that was a good sign that I’m releasing toxins. I highly recommend JNH! Great customer service and excellent product!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2019-04-24

Great Purchase

"After going to a walk in facility for many months, decided to invest in one for our house. We purchased the Joyous 3 Person Infrared Sauna. It was very easy to order and the customer support was amazing. The shipping was much quicker than I was expecting. The boxes did arrive on small, thin pallet, right to my garage. My 16 year old son and I put it together in about an hour. It was missing one part, and when notified JNH shipped it out right away. We have used it for a week now, and it heats up fast, and we love it."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2019-04-23

Love my new sauna!

"I love my new JNH Zero EMF sauna. Price, reviews, and zero emfs drove my decision. The customer service from JNH was great from start to finish. Their online chat feature answered every question and helped me decide on the two person Enso sauna. The sauna fits two people comfortably and the glass windows to see out of the sauna are a nice feature. No feelings of claustrophobia as result. The sauna heats quickly and well. The extra backrests I purchased are also quite comfortable. The sauna arrived with one of the wood panels cracked. A quick call to customer service had the replacement piece in the mail the next day. Thanks JNH. I couldn't be happier!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2019-04-22

I love it!

"I bought the 2 person sauna and was so excited! I chose this company because the ratings were so good. Once I received the sauna for some reason it didn't turn on. The power box was defective (sometimes things just don't work). I emailed the rep that sold me the sauna and she replied within minutes! She was extremely understanding and helped walk me through a few things just to make sure it was the power box and not just me "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2019-04-17

Great product, easy to assemble, heats up in minutes.

"Great product. I assembled with the help of my 7-year-old who clipped the bottom latches for me in about an hour. As a traditional steam sauna user for all my life, I was surprised how quickly this heats up and how well it works. Much less hassle than a traditional sauna. Just turn it on and your cooking. The Bluetooth speakers are also a nice addition. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2019-04-17

love it

"I did my research and am confident I got the best bang for my buck.
Product arrived in record time, easy to transport into my basement location, assembled by two 65plus individuals in about an hour.
One panel was delivered damaged, a phone call to company assured me if would be covered under warranty.
Unit doesn't get above 135 degrees but that gets a good sweat going and seems sufficient for our use.
I have only great things to say about my unit and would recommend it and the JNH company to anyone looking for a FAR Infrared Sauna. Mine was ordered through Bath Vault and I would start with them for any future orders.
"

Detailed Review Benchmark + -
Pricing of products and services

4/5

2019-04-11

Love having a private space

"I spent alot of time searching for a personnel sauna. I had never experienced infrared, so I was held back for a while, but JNH customer service talked me through my concerns so I purchased an Ensi 2 person. I would love a larger sauna, but my personnel funds dictated what I could purchase. I did struggle at the beginning "loving" my unit because of how long it took me to start to sweat. As I continue to use the unit, I have begun to sweat earlier in the session, and I love my personnel quiet time at home (no longer feel the need to share with the gentleman at my gym :)) Thank you JNH for your product!!! My husband also commented that the construction was great, instructions were simple, and the unit went together very smoothly."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2019-04-09

Best investment in years

"After getting a recommendation from our doctor. We purchased the Joyous lifestyle 3. It was so easy to put together that I almost did myself until my wife showed up and dogged in. Great construction and works so well. Only issue is the average speakers in the booth. Would love to dance a bit but I’ll just settle with sweating for now. Thank you JNH!!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

4/5

2019-04-08

JNH 4 Person

"We are very pleased with the sauna. We felt the price was reasonable, the space is perfect. I enjoy Hot yoga classes, and was looking to get a little bit of that same relaxation at home. The four person sauna is a perfect size to place a yoga mat on the floor section and for several poses. I’m 5’2” so can move around easily in the space. The sauna was delivered in one week from time of purchase and came well packaged. It took around 2-3 hours to place together and went together easy. We already changed out the outlet prior to receiving and building the sauna. I like the structure having tongue and groove features, makes for easy set up, secure build and traps the heat. The overall structure and material seem to be quality, the glass section and door are nice. Only takes about 10 minutes to heat up, would recommend purchasing the back rest with heater placement on all “resting” sides. I looked into other brands and personally checked them out for size and material (some offer magnetic hold placement of heaters and more technical-all electronic tv/programed systems, those options weren’t my priorities) before deciding on JNH. So far I’m really enjoying our sauna, it’s meeting my expectations. The only thing that would make it perfect for me is a removable bench. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2019-04-04

Enjoying my Ensi 1 Person

"Great customer service , fast delivery, product satisfaction! My Ensi infrared sauna fits in a small area of my bedroom, and is meeting my expectations. The back lumbar support was a much needed accessory on this smaller unit and the representative gave me a heads up on this piece of info and also helped me to rest assured that my purchase wad comparable to other higher end saunas. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2019-03-17

Awesome

"Nothing like waking up and enjoying your sauna! Love it after a great walk. Thank you JNH we love it. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2019-04-01

The sauna arrived very quickly

"The sauna arrived so quickly and looks so nice. Works great and love the Bluetooth capability. Thank you so much!"


5/5

2019-03-28

Wow!!

"We recently bought a Joyous 2 person sauna from JNH Lifestyles & everything went beyond our expectations...from ordering, short wait time for delivery, ease of assembly, customer service, awesome price & great product. We are enjoying our sauna & feeling great!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges