"The order process went very well. Web site was easy to use as well as the order process. The product I wanted was available and their price was very good."
"needed to confirm my information after order was made. call back wait was 24 mintues.cancelled order"
"I was asked to call in to verify my order due to the price of the TV I was purchasing. I called in during business hours. I was told it would be a about 11 minutes before they could answer my call. Then 10 min.... then back to 11 min... Finally it began to incrementally drop down to as low as 4 min. Then a new recording came on a told me their office hours and to call back during that time frame and my call was disconnected. (For the record, I was calling during business hours) When I attempted to call back I was told I would be on hold for 35 min. I sent an email asking that they call me and I still haven't heard from them. I read BBB reviews and this company has an "F" rating. I am really concerned they will not honor the price I was giving or try to charge me for "add-ons" that were free."
"I spent 52 minutes on hold during open hours. I was then told we are closed and was hung up on"
"Too long hold on phone. I wanted to ask some questions about projector but put on hold for more thnan 20 minutes"
"I am on hold to verify my purchase. It has been 25 minutes 27 seconds of elevator music. Needless to say....."
"Great price good webpage 1"
"Nice thing is that the purchase creates an account. It does not require 2 steps. I gave a 4 because there is no explanation for shipping choices. The explanation in the help section is too vague almost usrless. I will call your customer service later today."
"Easy experience, great site to do business with"
"Great price! Thanks Joes!"
"Couldn't get promoted promo code, couldn't locate extended warranty option, which I want"
"I don’t know why you need a rating before I receive my merchandise. The ordering process was simple and price was right."
"Great web page with great prices on products. "
"pretty good, waiting to see how far the satisfaction can be maintained.."
"Very knowledgeable salesman. Helped me decide on right model for me.
Can't wait to receive my new TV.
The only compaint from me is the long wait on the phone to speak to a human. "