"Oh, how I wish I had read reviews of this company previous to placing an order. Though the price was very good, and the item was listed in stock, it was never delivered. We ordered our electric fireplace unit in late November, 2017. I emailed them in late Dec. to check on the status. They never responded, and don't answer their phone. Finally, in mid-January we decided to cancel the order placed with Joe's AV and order it elsewhere. I waited at least 30 minutes to reach someone, explained I wanted to cancel, and was assured it should be no problem since the credit card had not been charged. One month later and my online account with Joe's AV still states that the order status is "processing". I have repeatedly sent emails reminding them that it has been canceled, but never get a response. This company is a SCAM. Even if you pay more, order elsewhere! Avoid this company!!"
"Ordered 30 days ago and steel not receive my order"
"Great customer service and even better products. All in all happy with my purchase all around. "
"Ordering online was a snap!!! Took a long time to talk on phone to customer support."
"All a scam. I was told the TV was shipped, and then told it was back-ordered. I was told to call my bank and cancel the order"
"THESE PEOPLE ARE CROOKS, HOW ARE THERE SO MANY 5 STAR RATINGS ON THIS SITE YOU ASK??? BECAUSE 99% ARE FAKE. THESE PEOPLE ARE FRAUDS. I ORDERED MY TV ON THE FIRST WEEK OF DEC. AND STILL NO DELIVERY AS OF 2/3 WHEN I CANCELLED AND ASKED FOR A REFUND.
I HAVE EMAILED SEVERAL TIMES AND CALLED SEVERAL TIMES WITH NO LUCK GETTING MY REFUND. I AM NOW GOING THROUGH MY CREDIT CARD COMPANY TO PROCESS MY REFUND. THIS IS **LLSH**. STAY FAR AWAY FROM THESE "A" HOLES."
"Very Satisfied Very Satisfied Very Satisfied"
"i spent 40 minutes retyping purchase order because every time it would resubmit and make you fill out all over again. and then the item of course has no info on where to buy the needed extra parts to install."
"Love the price of the TV. Hoping I receive the tv in a decent timeframe."
"Excellent experience as always "
"Fast and easy, no hassle, will see how delivery and quality of product go!"
"This is my second time ordering from Joes"
"Great prices! I was happy I could get an extended warranty with out spending a lot"
"waiting for 3 months. need I say more?"
"I love the deals and savings on here! Will definitely return. "