"booked a trip to Greece for June. Due to Covid-19 we postponed the trip. Getting ahold of them has been a headache but I understand. I waited (after many phone calls) 2 weeks for them get my credit from British airways. So I checked their website and called again to rebook through them since thats what the rules are....and now they can't give me the flight that I found on THEIR WEBSITE which was a 200$ differance, the only one they can give me is 500 differance and the flight I found on their website isn't in the system for her to book it for me! Its a scam to get more money!!!! I didnt even realized we booked through just fly (which is my fault) until It was time to change flights. But I know I will NEVER book through them again."
"From start to finish everything was amazing. No hiccups or problems at all. Great all the way around. "
"I had to cancel my vacation flight due to my event being cancelled due to Covid. I got flight credit but when I tried to use it despite an email taking me to a page that said I had it there was no way online to apply it for my new flight. I spent a long time on hold and talked to three different people saying the same things three times and when I asked the third person if I checked out after choosing my flight the credit would be applied and he said yes. After I did my card was charged the full amount no credit applied. "
"easy to order tickets even to person who is not experienced with computer like me. Thank you ! This is my first time use Justfly.com. I will recommend it to my Family."
"It was great as always. I was able to book my flight at a very reasonable price and all it took was just a few clicks. Justfly is one of the best webites to find flight tickets deals."
"Easy and quick! Was able to fine my flight quick and easy. Will be booking again!! Loved that they showed alternate dates as well. "
"Fixed me right up and quick!"
"MY EXPERIENCE HAS BEEN GOOD UNTIL I GOT TO PAY FOR MONTHS AND THEY COULD NOT IDENTIFY ME. I HOPE THE NEXT TIME THEY CAN DO IT"
"easy to book.hassle free and very clear the terms and condition"
"The best thing I had done with Justfly.com is to go to my country and visiting them I’m so happy that Justfly.com make everything easier,
Thanks Justfly.com "
"I wanted to get travel credits because of COVID-19 but they ignored the problem by giving me a one hour wait time on the phone, which I have to pay with international call fees. Do not waste your time calling them cause they would only neglect the problem. It happened multiple times. I never received a proper answer, they repeatedly said: "Please hold while I look up your information"."
"Me pareció bastante claro usar el sistema y sin complicaciones a la hora de hacer consultas, mediante el mismo sistema online. Creo que esta el sistema esta hecho para ser usado por todo tipo de personas que quizá nunca han podido ingresar a este tipo de paginas. "
"This site is complete and the experience was amazing"
"Don’t book from Justfly.com. I had the same bad experience like most of the people here with Justfly. My flight to Denmark was cancelled by Finnair. Finnair sent me an email said I can claim full refund from my travel agent. I contacted Justfly many times and they refused to give me refund, instead they told me I can get credits and have to use by Nov 30 this year with the same route. I also have to book over the phone with them if I want to use my credit. I called Finnair, they said they refunded all money to all travel agents when the flight was cancelled. They said the travel agent should refund money to me because this is a special situation due to COVID-19. I have the feeling, JustFly wants to keep our money and try to make it super difficult for us to claim It back in anyway. Their customer service is the worst. I asked to speak to a supervisor, the woman said all supervisors are off line. Do not book from Justfly.com or you will regret. I will tell everyone I know and warn them not to book from this website. I am also looking to file a complaint through consumer protection in the US."
"Muchas gracias to make it easy."