"I am very pleased with my experience with kinzie's closet. I ordered skate guards for our family over the weekend. I received an email right away that my credit card information didn't go through, and when I called---on the weekend, not during normal business hours---the rep was available and very helpful in completing my order. I received shipment notification a few days later, and have received my order. I would not hesitate to purchase from them again."
"I just placed an order for ice skate guards with Kinzie's Closet. They had a great price on the guards (which made up for their high shipping fees.) However, the next morning, they emailed me saying they "goofed" on the price and it was actually much more than they had listed on their website. They volunteered to charge me the difference so they could ship them out to me. What happened to standing by your advertised price?? I'm very disappointed (had to cancel my order because the cost would be so much more than just ordering on Ebay). I will not be ordering from this company again"
"As the father of a figure skater, we have lots of skating dresses & equipment around our house. We have bought from a lot of Internet retailers, and I have to say Kinzie's Closet is by far the best on-line pro shop around. Their prices have always been great, the delivery time is quick and they have answered any questions we've had promptly and accurately. I would recommend Kinzie's Closet to anyone needing figure skating apparel!"
"This business is excellent, to say the very least. I have ordered from this merchant a few times, and have been extremely pleased each time. The customer service is extremely helpful and the owner is reliable. The pricing of the items is also quite good; the least expensive that I have seen anywhere. The merchant strives to keep prices low for customers. I will most certainly be back. Thanks, Kinzie's Closet!"
"Be careful when you order, I put $300 order two weeks ago, still not get it shipped, the owner replied something not in stock one day, then replied another thing not in stock again, the date passed, no shipment. Then the owner does not reply query email any more. I am now still waiting, this is really bad. So please be careful"