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Product & services pricing
3.97/5
Chance of future purchase:
4.41/5
Shipping & packaging:
4.52/5
Customer service:
4.47/5
Return/Replacement policy:
3.91/5

Verified
5/5

2021-09-06

Great selection. Ship same day.

"The website is easy to use. I found what I am looking for very quickly. I ship same day!"

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Verified
5/5

2021-09-05

Splendid

"It was so easy to order. Great prices. "


Verified
5/5

2021-09-05

Table lamp

"Offered a product I wanted at a good price; very easy to use website."

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Verified
5/5

2021-09-03

Let there be lite

"Good experience I enjoyed the ease of getting on line safely"

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Verified
5/5

2021-09-02

ease of search

"looking for a different shape and style found it."

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Verified
5/5

2021-09-02

Repeat Customers

"We are back for more which says a lot. Great products, quick shipping, everything as described. We plan to buy more as our renovation continues."

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Verified
5/5

2021-09-02

thanks for the fast shipping and great products

"Website is simple and direct to navigate"

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Verified
5/5

2021-09-01

Customer Service

"I started an order and failed to complete it. I received a phone call letting me know it was incomplete. They asked me to call them if there was any trouble with the website or needed assistance completing my order. ⭐️⭐️⭐️⭐️⭐️
"

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Verified
5/5

2021-09-01

Replaced whole house with Lamps Plus

"Awesome experience, knowledgeable service and support..design group great as well.
Highly recommend.
"

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Verified
5/5

2021-09-01

Excellent

"Super site ! Great choices ! Easy to navigate !"


Verified
5/5

2021-08-31

Savanna Lion Order

"Information about this fountain was good. The order process was easy. "


Verified
5/5

2021-08-31

Love the Lamps with "Industrial Appeal"!

"I ordered the Astrid Sconce, Schoolhouse Floating Ceiling Light and the Favreau Sconces. Just like Schoolhouse Electric at a great price. Lamps Plus has wonderful customer service to boot, win, win!"

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Verified
5/5

2021-08-31

Great service

"I buy here all the time and always a pleasure "

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2/5

2021-08-31

Very Disappointed

"I had ordered a light and another light I had looked at ended up in my cart along with it. My error. When I realized it, I immediately called them to cancel the one I didn't want. They said they would try to stop shipment of it. I called back a week later after the one I did not want to receive arrived at my home. The light I wanted did not. They told me both had arrived. I argued, they said they would have FEDEX do research to follow up.

A week later I called back. They said FEDEX said they would not refund me for missing light and I should try to fight with my bank which I said I would not. LampsPlus would not refund me either. I was out $140 and bought a second one and spent the money essentially buying the light twice.

I then went back to the FEDEX tracking ticket and saw that the missing light, had in fact, made a U-Turn from the vendor in Florida and was delivered BACK to the vendor. I called and showed them this and they were embarrassed and offered to refund my money. I am not a rocket scientist but I did a lot better than LampsPlus AND FEDEX in investigating their own systems. It was a very time consuming process coupled with several calls, waiting in call line etc. just because I decided to spend 10 minutes to purchase a light.
"

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Verified
5/5

2021-08-31

Great Company

"I never had any trouble with Lamps Plus. Great customer service. I recommend buying from this company,"