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Product & services pricing
3.69/5
Chance of future purchase:
3.87/5
Shipping & packaging:
3.66/5
Customer service:
3.88/5
Return/Replacement policy:
3.34/5


Verified
5/5

2024-10-15

My purchase

"My purchase was delivered very fast on time and exactly as I ordered. Great experience."

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Verified
5/5

2024-10-15

Good Service

"It was easy to order my trailer hitch for my GX460. Lexus of Oxnard kept me notified of the status of the shipment and delivered the box when they said they would."


Verified
5/5

2024-10-10

Excellent service, very fast shipping.

"Very please with my order "

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Verified
5/5

2024-10-09

Great customer service

"I dropped off my wife's Lexus to have new OEM rims put on. I met with Mr. Raymond Martin (Service Consultant), and he made me feel at home. He provided me a shuttle home and also a ride back when the car was finished. Before going home that morning Raymond and I started talking about cars and found out that he was also a car enthusiast like myself. Raymond is a consummate professional and I will definitely be returning to Lexus of Oxnard to have automotive services done on our vehicle.
R/
Victor
USN Ret.
"

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Verified
5/5

2024-10-05

Great oem part discount price

"Needed a cat for a repair ordered it online for about 2 hundred dollars cheaper than if I ordered in store. Parts counter advised all related parts to make sure I had everything and also to take advantage of the online discount. Will buy from again thank you"

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Verified
5/5

2024-10-03

Awwwsooommm

"I showed up before they even open and The guys there were barely clocking in and were able to give me my part before they even open the store. The best customer service ever"

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Verified
5/5

2024-10-02

Excellent.

"Fast and great price "

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Verified
5/5

2024-10-02

I brought my NX350h from Omeng, he gave us great service!

"Omeng took the time to show us the benefits of each car we test drove. When we decided to buy, he was very patient in finding the exact car we were looking for.
We are very pleased with the quality of our vehicle! Could not be happier!
"


Verified
1/5

2024-10-02

Address

"Refused to ship my order because billing address is a PO Box. I offered them the physical address for my PO Box when they emailed me and they still refused. This is a legal address for the post office and they refused to consider. Wouldn’t consider ordering from them again. "

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Verified
5/5

2024-10-02

Good service

"Very helpful when we ordered wrong parts
Thanks
"


Verified
5/5

2024-10-02

Great Experience!

"I had a very good experience with Lexus of Oxnard. They were having a sale on parts and I needed to order fast because it was the last day of the sale. I was having an issue ordering online and had to call parts directly. They were very helpful and solved my issue quickly. The parts were also shipped and delivered faster than I expected. "

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Verified
5/5

2024-09-28

Great service

"Great customer service and attention "

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Verified
5/5

2024-09-27

Great service at a spectacular price!

"Got 3 oil filters but website wouldn’t take my billing address so called them & they answered right away & fixed it. "


Verified
5/5

2024-09-26

Delivered as promised at an excellent price

"Ordered new floor mats for my Lexus ES 350 and the service was excellent and the price was extremely reasonable "


Verified
1/5

2024-09-18

You offered something on your website, then emailed me later saying you didnt have it.

"You offered something on your website, then emailed me later saying you didnt have it. "

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