"I was very pleased with the quality and construction of the mailbox I purchased. The instructions were easy to follow and assembly was very basic. The price can't be beat.
The service was fast and easy too.
I will highly recommend your product. Thanks!"
"Excellent service and the product was delivered in a timely manner. The door on the box is slightly crooked but not enough for me to send it back. I will continue to order from you. Thank you"
"Only needed lock for my USPS box, you I had, I bought it, easy to install. Don't have any complaints. "
"Easy to find what you're looking for and placing orders is a breeze, I just wished the hardware came with the items."
"When I called in to inform the company I did not receive my numbers, the 1st customer service rep was not very helpful. He actually hung up on the chat session without a completed conversation. I had to start a new chat session. A little better experience this time; however, they still did not ship my numbers to me via express over night service. Our production install team had to go line down. Good product, poor customer service received. "
"My only complaint was that the delivery was expected on a Thursday according to the tracking information and came 2 days early, the problem was that our townhall is not open and by appointment only and no one was at town hall that day, it was closed, luckily the delivery driver went to out out highway dept and they were able to accept the delivery "
"Great Experience ordering "
"no complaints, everything I've needed with a quick turn around,
"
"Great service, high quality product, prompt delivery. "
"The mailbox pedestal replaced one that rusted at the ground, causing the mailbox to almost topple over. This new one is much taller and was very easy to install. "
"Had the part I needed and shipped it quickly."
"Came as described and on time"
"I love my mailbox!! When I had a little collision issue and needed a replacement part the on line chat I had with the rep got me what I needed in about 3 minutes - the service and responsiveness was fantastic. "
"Got delivered in less than a week."
"The ordering was easy and the delivery quick and painless."
"Satisfied about the entire process"
A rep from Mailboxes.com, Marie-, has responded:
“Dear Valued Customer,
Thank you for your feedback. We are sorry to hear about the issue and the inconvenience it has caused. Please let us know if there is anything further we can assist you with regarding this order.
Sincerely,
Marie”