"Had to order multiple colors of canare star quad cable along with 1/4" and XLR connectors for a recording project. Easy ordering, shipped quickly arrived on time. The project continues on schedule. Thanks!"
"While they didn't have exactly the shorter length audio cord I wanted, the one I got from them was very good quality and I expect it will last a long time. The phone help was fast and effective."
"All good - very helpful and informative service.
Thanks kindly & much appreciated."
"Although the order said it would be delivered in 2 days (for which I paid extra), the website did not indicate that the part was out of stock and would be delayed indefinitely. When I wrote to ask about this, I was promised an answer for when I would receive the parts but never did so. I cancelled the order and found another source.
Markertek has been a reliable supplier in the past, but not this time."
"Good communications. I feel they exceeded expectations."
"They always have what we need at very affordable pricing. We purchase all of our Switcraft and Neutrik connectors from them."
"Purchased an item that is back-ordered; cancel the order without any problem."
"Had the parts I wanted and shipped them for free even with being a small order, will use them in the future for sure."
"Item ordered was not disclosed on website as back ordered and we chose to pay extra for 2 day shipping. No one bothered to alert us of this. I went on site two days later to track package to see it was NOW listed as back order. Customer service could care less about the issue. I would've shopped for another product or elsewhere had they properly disclosed this important fact. "
"Marketek has no meaning minimum order plus free shipping. Perfect for the ho byist."
"Fast service even though my order was small. Appreciate that."
"The product was just what I needed. Service was great. Thank you."
"I needed items shipped quickly, costumer service went above a beyond to make sure I receive my order in the shortest possible time. Thank you!"
"went the extra mile to please the client. thanks"
"My first order has been very stressful, so much to the point I am not sure I will use them again unless I absolutely have to. We ordered online and we did have a small hitch in the order but after we sorted that out, contact was minimal. My order did not show up on-line so I was unable to see what was ordered, when is shipped, tracking number, order number, what exactly was ordered, what actually shipped or was back-ordered. As we have a shoot coming up timing is CRITICAL, and after a week I STILL have no idea, for certain, what is coming to me. When I call in I get rushed off the phone and told it will be looked into but nothing happens.. no updates, no call to say its in progress .. nothing.
I do give the sales rep points for making an effort to get cables built and out the door... but like I said, never gave me an update that the order was processed or when it was shipped until I called. It took a long email trail just to get the tracking numbers.
Perhaps this is more on the salesman than Markertek.. but in the end.. they are stressing me out. I can't even post the invoice number as I never got a copy.
Thanks"