"Jessica, the customer service rep I spoke with, was fantastic. She helped me find exactly what I was looking for and made the process as smooth as possible. She even was able to locate me a discount code for the product I was looking at. Highly recommend. "
"I frequent the MyFashionOutlet site to see what is new and trending. However, this most recent experience was met with some issues. Took a few times to get my account unlocked so I could make a purchase. Not sure if this was a bad day for their site or what. Usually no issues like this. Once those issues were resolved everything was normal and I was able to make my purchases without any issues!"
"All the products I have received have been what I have wanted! Love this website and the prices. Only thing is, is that standard shipping takes forever. "
"I tried to get customer service through a phone call (sat on hold for 30 minutes) and by online chat (never got a response). You really need to improve customer service"
"Would have been nice if the coupon codes I used would have been accepted. There was no reason they shouldn't have worked. Upset."
"I've been shopping at MyFashionOutlet for years and they never dissapoint! Thankful for their awesome customer service team that is super helpful whenever I need anything. "
"Colourful, vibrant clothes. Would have loved to see a lot more. Website is easy to use from browsing to check-out. Loved that MyFashionOutlet could ship APO. "
"I had to reach out to customer service multiple times. First items could not be removed from my cart and then my credits were not applying to my order. Frustrating.. We eventually got it all worked out…"
"The products are great and the one experience that I have had with customer service was great also. Bravo MyFashionOutlet!"
"I had multiple issues placing an order and was forced to reach out to their customer service team which was non existent. Took almost 4 days to hear back from them. Prices and product selection "
"I have ordered a lot from them. Most items are really great. I had one issue with a strap missing from the dress but aside from that everything else is of great quality and worth every penny. I didn't want to return the dress because of the hassle and all. "
"Would buy again..for sure. Nicely done!"
"We need more sale items, items are a little pricey. Every experience I’ve had with MyFashionOutlet has been nothing but beyond the best however its starting to feel like their prices are increasing and as a loyal customer, I'd love to see some time of rewards program so I can continue to shop here."
"At first I was having trouble applying my gift card for some reason, so I called their support line. The represenative I spoke with was extremely helpful though and she resolved the issue within seconds!"
"I tried getting information from the CS team via their chat feature. I waited 13 minutes before anyone even acknowledged me on the site. Then after waiting they directed me to a page that had an error on it, like 404 or something. I was very frustrated because of lack of caring and then the technical issues."