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Product & services pricing
2.50/5
Chance of future purchase:
3.64/5
Shipping & packaging:
2.92/5
Customer service:
2.09/5
Return/Replacement policy:
2.22/5


Verified
5/5

2024-12-19

Painless Experience

"Site was easy to use and navigate. They made products easy to find and search, checkout was a breeze and order processing was very quick (same day). I wish more websites would follow suit and upgrade to this kind of modern website quality. "

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Verified
5/5

2024-12-13

In store experience it better than online

"First I love your products but your site was frustrating, I'm not a techy person and found it harder to continue shopping after putting something in the cart and it took me several tries to check out once I had what I was looking for, if I wasn't so busy I'd rather just go to a store to get what I needed."

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Verified
4/5

2024-12-11

Cost of shipping kills the coupon

"Have to agree with others here that the coupon idea was pretty niffty, that is why I give them a 3 instead of a 1. But the cost of shipping is so craz high that it negates the coupon savings!! I find it hard to belive that a company this big cannot offer more competitive shipping costs! I mean I could probably go to ***z** and get the same price with free two day shipping. But then again I probably would not have gotten the color I wanted in those shoes. Ok, still a 3 in my book though."

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4/5

2024-12-10

Improve Customer Service

"Customer service was something to be desired as it was tough to get in contact with their team as I needed help placing the order. Other than that the overall experience was fine and product selection was fantastic. "

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Verified
4/5

2024-12-05

Great shoe selection

"Hard to find nice heels that I love, especially since I wear a size 5. To make things worse I'm very picky when it comes to heels. MyFashionOutlet has heels that is my size and at a good price! I will shop here in the future! Thank you!"

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Verified
4/5

2024-11-18

Perfect

"I did my research when looking into finding the perfect jacket and was shocked to see everything fall in line for MyFashionOutlet. The selection was outstanding and prices were competitive. Reviews from other customers on the product pages helped seal the deal for my purchase. Well done!"

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Verified myfashionoutlet_berkeley Shopper
Verified
4/5

2024-11-09

I would give zero if I could!

"I was on the site for 30 minutes and it completely shut down. I mean it was not an internet thing, it was shut down for maintenance. Am I the only person that shops at 2 AM? That is impossible! I mean really, you should have put a banner message or something on the homepage warning of this. I lost everything in my cart, and believe you me it would have been a really good sale for you too! I WON'T waste my time with that ever again! "

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Verified
4/5

2024-10-25

Dissappointed by shipping process

"The shipping cost was much higher than I expected and it took over 6 days to arrive even though I paid for 3 day shipping. Dissapointed."

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Verified
3/5

2024-10-20

Shipping not so great

"It took a little under three weeks after ordering to ship to the US and the whole time I was not able to track the package at all so I wasn’t sure if it was going to come for sure. It wasn’t packaged the best but it made it. Luckily the items I ordered were what they said they were."

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Verified
3/5

2024-10-12

Coupon code didn't work

"Would have been nice if the coupon codes I used would have been accepted. There was no reason they shouldn't have worked. Upset."

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Verified
3/5

2024-10-07

Sent wrong shoe!

"They shipped the wrong size of shoe. The shoe inside the box was not the size as was indicated on box. I still had to pay the return shipping."

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Verified
5/5

2024-09-27

It was…..alright I suppose

"No matter when I visit the site, they are always out of stock with things my size (small) or specifically the Oxford Parka in Military Green and impossible to find out when they’ll be back in stock. Other then that, love it."

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Verified
4/5

2024-09-13

Problems with sizes and exchanges

"We bought multiple sweatshirts for our son for Christmas. They run small and needed to get a size larger. They do not pay shipping if you need an exchange. Customer service said they didn't have the next size up so her supervisor took care of it and we're still waiting. We paid $45 to return it. We should've just returned it and reordered it. Not happy with the wait and their exchange policy at all"

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Verified
3/5

2024-09-05

Best Site Ever

"MyFashionOulet is one of the best sites, if not THE best of them, to buy whatever you want. You can find everything! And you're not going to spend an arm and a leg for what you like! I've never had a problem with MyFashionOutlet team, they've always been available and responded and solved my problems (rarely have I had them) promptly. Don't send negative feedbacks before asking them for help becuase they will be there striving to give their customers the best experience possible - before and after purchasing!"


Verified
5/5

2024-08-30

Product Selection

"Selection of products seemed to be very limited and it was extremely hard to figure out how the filters worked in search. This made finding the perfect dress very complicated and not user friendly. "

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