"Found what I needed for a project and chatted online with the customer service agent who was extremely knowledgeable and friendly. I ended up calling in and speaking to him directly to finalize the order when around of updating a invoice for me adding more product. Thank you, you have made a continued customer and company!"
"So I get an email today, because I am a "loyal customer", of course I never shop at work so by the time I get home 6 hours later and try to order I get an "out of stock" message. Are you kidding me? Is this all a ploy to get me to look at other products? And don't get me started on the chat function when I asked about it! Not sure it is even a real person in there, just some canned messages made to annoy me. Not sure I will be back, but dang I do love their products...ugg."
"Selection of products seemed to be very limited and it was extremely hard to figure out how the filters worked in search. This made finding the perfect dress very complicated and not user friendly. "
"I had to reach out to customer service multiple times. First items could not be removed from my cart and then my credits were not applying to my order. Frustrating.. We eventually got it all worked out…"
"I love shopping online with MyFashionOutlet. It takes me back to when I used to visit their store as a kid. Brings out emotions and feelings knowing I am shopping with a trustworthy brand that was built from scratch. "
"Enormous selection of any possible item I could have thought of (and hundreds more!), all at very reasonable prices. Easy checkout process and quick shipping, I will be ordering more soon."
"No matter when I visit the site, they are always out of stock with things my size (small) or specifically the Oxford Parka in Military Green and impossible to find out when they’ll be back in stock. Other then that, love it."
"Customer service was horrible, pricing was horrible and I was charged twice for 1 purchase. This left a bad taste in my mouth. Not sure I will be shopping here again. "
"The cost of shipping was a bit on the high side. Interesting to see this because of how the world works online these days with some many merchants offering free shipping. The processing time for orders to be shipped is also something that needs works. Took almost 9 days for me to receive my order. "
"Have to agree with others here that the coupon idea was pretty niffty, that is why I give them a 3 instead of a 1. But the cost of shipping is so craz high that it negates the coupon savings!! I find it hard to belive that a company this big cannot offer more competitive shipping costs! I mean I could probably go to ***z** and get the same price with free two day shipping. But then again I probably would not have gotten the color I wanted in those shoes. Ok, still a 3 in my book though."
"My most recent experience with MyFashionOutlet was nothing but problems. I added 4 different items to my cart, with no mention of the product being out of stock, only to be met with an email after purchase stating that the items were on back order. It would be nice to be notified up front so that we, the customers, can look for alternate products. "
"I've been shopping at MyFashionOutlet for years and they never dissapoint! Thankful for their awesome customer service team that is super helpful whenever I need anything. "
"I did my research when looking into finding the perfect jacket and was shocked to see everything fall in line for MyFashionOutlet. The selection was outstanding and prices were competitive. Reviews from other customers on the product pages helped seal the deal for my purchase. Well done!"
"I ordered shoes and paid for 2 day shipping, it took them 10 days to get here and I never got a refund for the 2 day shipping."
"This website is so well put together. I really have to say that I enjoyed this entire experience. I found myself continuing to browse after i added my items to my bag. It was so user friendly and was just a natural flow. I enjoy shopping in stores because i really enjoy the presentation and displays in person. However MyFashionOutlet was able to recreate this digitally! I’m legitimately blown away. It was soooooooo much fun to spend a small fortune on new clothes..lol - Oh, and I should mention that the quality is A+. The packaging that my items arrived in was pristine, and there was a good amount of care put into this experience. You won’t regret shopping here, Trust me!"