"We bought multiple sweatshirts for our son for Christmas. They run small and needed to get a size larger. They do not pay shipping if you need an exchange. Customer service said they didn't have the next size up so her supervisor took care of it and we're still waiting. We paid $45 to return it. We should've just returned it and reordered it. Not happy with the wait and their exchange policy at all"
"I loved everything about this jacket...well almost. The site description was on point and it is extremely stylish. Checkout was super easy and simple. They even have helpful things along the journey from finding the item, to adding to my bag, to checking out. The only thing I long for with this jacket is providing the exact measurements in an easier to find tab. This could have saved me from a trip to my tailor. That said, maybe if I would’ve looked a bit harder I could have found this...overall great experience and great product!"
"All the products I have received have been what I have wanted! Love this website and the prices. Only thing is, is that standard shipping takes forever. "
"I frequent the MyFashionOutlet site to see what is new and trending. However, this most recent experience was met with some issues. Took a few times to get my account unlocked so I could make a purchase. Not sure if this was a bad day for their site or what. Usually no issues like this. Once those issues were resolved everything was normal and I was able to make my purchases without any issues!"
"The coat I bought is just what I was looking for - fits great and true to size. Plus, I loved the selection on their site. Navigation was nice and easy."
"Selection of products seemed to be very limited and it was extremely hard to figure out how the filters worked in search. This made finding the perfect dress very complicated and not user friendly. "
"It took a little under three weeks after ordering to ship to the US and the whole time I was not able to track the package at all so I wasn’t sure if it was going to come for sure. It wasn’t packaged the best but it made it. Luckily the items I ordered were what they said they were."
"They shipped the wrong size of shoe. The shoe inside the box was not the size as was indicated on box. I still had to pay the return shipping."
"I have been a long time user of MyFashionOutlet products. The website was very frustrating this time. I tried to log in with my account information and it said there was no account associated with that email. So, I tried to make another account using my email and the website said there already was an account with that email. Spent a great deal of time trying to find what I wanted. Many times it was not in stock in my size. Website randomly reloaded at times dumping everything that was in my shopping cart. Finally made it through checkout the next day. Going to call tomorrow and see if I can get this purchase added to my account with some credits for my trouble. "
"The site was sluggish at times, and some of the images wouldn’t load on the page. I refreshed a bunch of times, and finally got it to work...after about 10 times...once that was over, i was able to find my new coat in the right size and color. Adding to my bag and checking out were satisfactory. I’m happy, but not necessarily blown away with MyFashionOutlet. "
"Have to agree with others here that the coupon idea was pretty niffty, that is why I give them a 3 instead of a 1. But the cost of shipping is so craz high that it negates the coupon savings!! I find it hard to belive that a company this big cannot offer more competitive shipping costs! I mean I could probably go to ***z** and get the same price with free two day shipping. But then again I probably would not have gotten the color I wanted in those shoes. Ok, still a 3 in my book though."
"No matter when I visit the site, they are always out of stock with things my size (small) or specifically the Oxford Parka in Military Green and impossible to find out when they’ll be back in stock. Other then that, love it."
"The shipping options available during checkout were great. Pretty much any option is avilable all for reasonable cost. Although most places online offer some sort of free shipping the cost was reasonable and with the different methods/speeds available it was worth it. "
"So I get an email today, because I am a "loyal customer", of course I never shop at work so by the time I get home 6 hours later and try to order I get an "out of stock" message. Are you kidding me? Is this all a ploy to get me to look at other products? And don't get me started on the chat function when I asked about it! Not sure it is even a real person in there, just some canned messages made to annoy me. Not sure I will be back, but dang I do love their products...ugg."
"Hard to find nice heels that I love, especially since I wear a size 5. To make things worse I'm very picky when it comes to heels. MyFashionOutlet has heels that is my size and at a good price! I will shop here in the future! Thank you!"