"The promotion code did not work tried many ways unable to get the discount on the promotion"
"Have to agree with others here that the coupon idea was pretty niffty, that is why I give them a 3 instead of a 1. But the cost of shipping is so craz high that it negates the coupon savings!! I find it hard to belive that a company this big cannot offer more competitive shipping costs! I mean I could probably go to ***z** and get the same price with free two day shipping. But then again I probably would not have gotten the color I wanted in those shoes. Ok, still a 3 in my book though."
"The site loads very slowly. The site navigation is also not very intuitive. (e.g. when I look at women's pants, and filter by slim fit, I only get 1 result—whereas by browsing, I see that there are actually 4 pants that should show up). All in all, I ended up not purchasing anything but had a promotion and wanted to at least check out the selection."
"Their site is very easy to navigate - I found what I was looking for so quickly! I also love their dress selection… everything is cute!"
"At first I was having trouble applying my gift card for some reason, so I called their support line. The represenative I spoke with was extremely helpful though and she resolved the issue within seconds!"
"The coat I bought is just what I was looking for - fits great and true to size. Plus, I loved the selection on their site. Navigation was nice and easy."
"I have ordered a lot from them. Most items are really great. I had one issue with a strap missing from the dress but aside from that everything else is of great quality and worth every penny. I didn't want to return the dress because of the hassle and all. "
"Ordered some socks 6 days ago and they have not even shipped yet. Definitely don’t plan on buying anything from them for a specific event with a time crunch."
"Their website is easy to use - it has a nice layout and navigation is simple."
"The best service compared to all other shops. The goods correspond to the description and quality. Excellent store, I recommend buying goods in from their website and store! Perfect communication with technical staff when I have questions or concerns also. "
"Jessica, the customer service rep I spoke with, was fantastic. She helped me find exactly what I was looking for and made the process as smooth as possible. She even was able to locate me a discount code for the product I was looking at. Highly recommend. "
"Colourful, vibrant clothes. Would have loved to see a lot more. Website is easy to use from browsing to check-out. Loved that MyFashionOutlet could ship APO. "
"I have been a long time user of MyFashionOutlet products. The website was very frustrating this time. I tried to log in with my account information and it said there was no account associated with that email. So, I tried to make another account using my email and the website said there already was an account with that email. Spent a great deal of time trying to find what I wanted. Many times it was not in stock in my size. Website randomly reloaded at times dumping everything that was in my shopping cart. Finally made it through checkout the next day. Going to call tomorrow and see if I can get this purchase added to my account with some credits for my trouble. "
"I tried to get customer service through a phone call (sat on hold for 30 minutes) and by online chat (never got a response). You really need to improve customer service"
"Selection of products seemed to be very limited and it was extremely hard to figure out how the filters worked in search. This made finding the perfect dress very complicated and not user friendly. "