"Ordered some air bag parts and body parts. They canceled the order 2 days later stating they don't ship hazmat items (air bags parts). That's fine, but they should state that up front and not take the order. **** $1200 for a few days until the finds were reversed. When I asked if they could sell me everything but the air bags parts, radio silence."
"Easy online buying experience. Floor mats were in new condition and a perfect fit. They also came by Christmas which was an added bonus."
"Still waiting for the part. I did not receive it yet."
"Very fast shipping! The item was shipped on a Friday and I received it Saturday morning. Although it did take a little longer than anticipated for the order to be processed, once it shipped it arrived quickly. "
"They’ve processed my payment, so I’m probably a 5 star from their perspective. I’ve received no tracking info or status for the order placed a week ago. "
"Ordered and it shipped fast."
"The website is easy to navigate and simple to order. Part is shipped out quickly as well."
"Thank you--I ordered the part I needed, you delivered it within a week, my car is complete, I'm satisfied!"
"Was a good experience oem part."
"Fast and easy delivery. The floor mats fit perfect."
"The Customer Service person I spoke with was very helpful when I inquired about getting the part I needed. The part was shipped to me immediately after they received their shipment of back-ordered parts. I am happy with the service I received from My Mazda Part. Their price was fair also, but the shipping cost was very high."
"This was the wrong part even though ,after prompted, I gave the vin#
So I’m stuck with a set of 22mm lug nuts that should be 17mm
To much hassle doing a return"
"Excellent customer service. I wasn't exactly sure what part I needed and they responded very quickly to my questions! The price and cost of shipping was also fair. Thanks so much!"
"The box the part came in was damaged, the top of the box was missing and so of the washers on the CB joint were bent and damaged. I don’t know if anything had been lost. Looks like the carrier of choice did not take great care of the part. I did call the company and they are trying to send me out a replacement, but it’s become a huge inconvenience. "
"I ordered two tow hooks for my Miata MX5. One arrived due to a mistake or glitch on their part. I called and spoke with sales. They were apologetic and immediately shipped another tow hook to me Priority Mail. Although I wasn't too pleased to begin with, I'm giving them 5 Stars for the way they responded to the problem. Mistakes are sometimes a way of life; the way one responds is the true test of good customer service. I will use them in the future and recommend them to others."