"I ordered two tow hooks for my Miata MX5. One arrived due to a mistake or glitch on their part. I called and spoke with sales. They were apologetic and immediately shipped another tow hook to me Priority Mail. Although I wasn't too pleased to begin with, I'm giving them 5 Stars for the way they responded to the problem. Mistakes are sometimes a way of life; the way one responds is the true test of good customer service. I will use them in the future and recommend them to others."
"Got what I ordered in good time and intact. Already on the car. Thanks!"
"Got the replacement past today. Good prompt service and delivery!"
"Excellent parts that I needed and good support service and good notifications on my delivery and decent price "
"All good … price ….. shipping …. Product !"
"The part was delivered on time and replacement took 3 minutes. Thank you for the great service!"
"Was the exact part I needed and came relatively fast "
"Frank Boucher Mazda have started selling genuine Mazda parts online at a significant discount to the previous store prices, and I am thrilled to be able to buy genuine parts at prices of copy cats."
"The floor mats and cargo net arrived in a timely fashion. They fit our CX50 Turbo perfectly. Well done! Thank you."
"Part was perfect condition when arrived!"
"SUPER HAPPY WITH PRICE, AVAILABILITY AND DELIVERY - THANK YOU."
"so far bad !!!!!!!!!!!!!!!"
"El 22 octubre realice la compra de una parte mazda, pero hasta la fecha 1 noviembre mi orden no ha Sido enviada, he enviado correos electrónicos y no me han dado respuesta. Numero de pedido 1553976. Solicito una pronta respuesta. "
"The site is clear, easy to use, great pictures, great descriptions of products available and excellent prices. Ordering was clear cut, shipping was prompt and package was received 1 day sooner the estimated. Now for the problem, the package included three items and the packaged was torn when received and two items were missing. When contacting the vendor, I was advised that I had to file a claim with the shipper which I have done. The package measurements were W-12", L-45", H-3" and the vendor used 3 small pieces of tape 3 inches in width to seal the package. Had the vendor used 18 inches of tape to seal the ends of the package and 36 inches of tape along the length of the package to seal the long end opening I am sure the loss of items would probably not have occurred. I would purchase from the vendor again if I could be sure that the shipping department solves the box taping situation. Thanks"
"My wife just bought a new CX-5. I asked the selling dealer if they would give me a break on the price of the sd navigation card, and they were unwilling to move from the list price. So I looked on the web for the card, and these guys had the best price by far. They shipped with an hour of my ordering. Couldn't ask for a better price/service. "