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Verified
1/5

2006-09-25

"Purchase 1GB RAM module. Received the wrong type of RAM. Returned RAM for exchange. Received correct RAM but it crashed my machine. Requested refund and was told I would get it in a few days. Received another email telling me that the ram was from a known bad batch. Did not receive my refund, instead a package arrive. Since I did not order anything form OEMPCWorld I refused it. I reported their (2nd) error and was told I would receive my refund in a few days. No refund. Now I am told no refund until they receive the package that I did not order!"

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Verified
1/5

2006-02-04

"Purchased 512Mb DIMM which later proved to be defective. OEMPCworld's "online memory configurator" guarantees compatibility, but they will not provide a full refund for defective memory. Was provided an RMA but was refund was reduced by 25% "restocking charge". Will never shop here again."

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Verified
5/5

2006-01-18

"Good prices, quick delivery. It would be nice to be able to track the shipment, but my memory arrived in a timely manner well within promised timeframe."

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5/5

2005-11-21

"Excellent! Blazing fast service and great prices - you cannot find any better."

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Likelihood of customers making future purchases
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Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
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Verified
5/5

2005-06-29

"This is my second purchase of RAM. Very pleased with the entire process as well as the product. One issue is that the shipping announcement has the wrong waybill number making it impossible to track the shipment. However that said, the shipment arrives very promptly."

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Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
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Resolving problems
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Verified
5/5

2005-02-08

"Good company. Ordered 1 pc. of 72 pin SIMM, received it promptly in 3 business days - not bad at all, considering they are in CA, I'm in MI. SIMM is 100% operational. No problems.
Free shipping is a +. Will buy from them again.
"

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Verified
5/5

2005-01-19

"A Transaction Most Excelent.
SDRAM Memory,Fast shiping,Top Notch.
"

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Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
Being knowledgeable
Being trustworthy
Making decisions on their own
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Verified
1/5

2005-01-12

"Ordered LapTop memory module 12th Dec 04 & payed in full incl shipment to UK. Device eventually delivered 11th Jan 2004. I had several email communications with OEMPCWORLD, they never once appologized for the delay, they only made bold statements to satisfy there terms & conditions.
Maybe this is only a problem with export delivery service but anyway, I would never use or recommend this supplier again.
"

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Verified
5/5

2004-11-29

"I am very impressed with this site. I ordered a 256MB module for an older Toshiba laptop. I placed the order on 11/04/04 (Thursday). I received my order on 11/09/04 (Tuesday). I popped it in, and it worked. I doesn't get any better than that.

I can't believe I just now found them. If you are looking for memory at a good price, skip the name brand sites, skip ebay, and even skip newegg(although they are great too), this site will provide what you are looking for at a reasonble price. The memory configurator works well, placing the order is easy, and confirmation emails let you know the status of your order. Also, shipping is free! Since I have now found this site, I won't bother looking on ebay anymore. Barring a miracle, you will never get memory on ebay as cheap and worry free as you can on this site. If you need memory and don't have time to wait for just the right rebate deal to come up on another site, I recommend you try this site!
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Overall technical support
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Being easy to reach
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Being knowledgeable
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eir
Verified
1/5

2004-11-28

"timely delivery but wrong memory. Ordered a pair of 512M 400MHz for my dual channel 800MHz FSB. only can run at 333MHz under the condition that I provided enough info. for ordering the memory. still no response after contacting the customer service. won't shop there again."

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Verified
5/5

2004-10-27

"Great transaction. Very pleased overall. Executed wonderfully and shipping was free. I got tracking too. "

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Verified
5/5

2004-10-08

"Promptly replaced and resolved by Seller, and replacement shipped at seller's expense. Could not have expected more. EXCELLENT follow-up service and very responsible! PRAISE !
C Wilson
Purchasing (I.T. Div.)
USG, Inc.
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Overall technical support
N/A
Resolving problems
Being trustworthy
Being knowledgeable
Making decisions on their own
Being easy to reach
Overall customer service
Customer service being knowledgeable
Customer service resolving problems
Customer service being trustworthy
Customer service being easy to reach
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2004-09-14

"came across their ad on a pricewatch search, their web memory finder utility and price for my laptop memory were low, coupled with their free shipping it seemed too good to be true. I found they had a good rating on resellerratings so I purchased, ended up paying $1 for insured shipping which seemed like a good deal for peace of mind. received the package in 2 business days, well packaged in nickel bag inside a bubble pouch inside a cardboard mailer. Toshiba chips, running memory burnin now, no problems. highly rate this vendor!"

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Overall quality of the company
Pricing of products and services
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Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
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Verified
5/5

2004-07-30

"A little hard to reach by phone. I wished they had an 800 number since calling them costs money while waiting on hold. Otherwise, a good reseller."

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Verified
5/5

2004-06-29

"I ordered 512MB of memory for my Mac G4 at work earlier this month and later ordered another 1 GB of memory for my G5 at home. Prices were excellent and my shipping via USPS was free. Both orders arrived within 5 days and are currently working perfectly in their respective machines.

I can't speak for the quality of OEMPCworld's customer service, as I've had no problems so far, but I would definitely order memory from them again.

******************

Just an update: I've ordered memory from OEMPcWorld seven times since June 2004. Every time I've gotten memory that worked perfectly the first time at an excellent price.

I did have one defective DRAM module two months ago (died after 18 months of operation). I requested an RMA number online, got it within an hour, mailed back the module that night, and had a replacement a few days later.

I will continue to turn to this company for my memory needs.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Overall technical support
Being easy to reach
N/A
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Being knowledgeable
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Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Web site being easy to use
Speed of web site