"Have used them several times and I always have great communication and a happy experience. Getting a good deal should always be this easy. "

"I think they should clarify which pieces are driver and passenger side because it was an it confusing. Shipping was also a bit expensive. However my parts arrived in less than two days. So no complains. Very satisfied with the service! "

"Order some spring pins took a week and a half to get the parts. The shipping price was the same price as the part that would of fit in a envelope. You think Subaru would stock the pins at the dealerships."

"Professional, knowledgeable service, great communication, competitive pricing on parts, tracking on all shipments, great customer service."

"Could there be a way to let the customer know when to expect their stuff?"

"The web access is easy and easy to find my parts. plus I got what I ordered part and fit the fix.
I am happy with Heuburger, thanks."

"Placed an order for a part on 2016Oct25 ~12noon. (~9am PDT).
Received an email from Alec on Oct26 9am EST saying my part would ship before end of day Oct31.
I responded that's ok I just need the part to me on or before Nov02 for installation the next day Nov03. And, to ship accordingly to ensure delivery in time.
No Joy ... part arrived Nov05 after dark.
I ask what's the point of their emails? To make them feel good I guess. Almost pointless to me if ignored."

"Ordered a few OEM parts from Heuburger Subaru. The prices were cheaper than if I had ordered them through my local Subaru dealer, and picked them up.
Finding the right part numbers was pretty easy too, using my VIN and Heuburger's OEM parts lookup. The only problem I had on certain items (like flywheel bolts) was finding out the quantity I would need."

"took about a week to get because the part was not in-stock and there was no indication of this when I ordered."

"Sure wish Oir Lexus dealership still offered this service"

"Very good and very fast!!!!"

"The concept of the web site is easy to use, but the pictures of the parts make it hard to tell which part to order. It is especially difficult if the part changed mid-year, as it is not clear which part would work, or what the difference is."

"Hard to find quality parts for my project 1990 Legacy wagon. These guys came through with an excellent replacement throttle body! Thank you."

"Great communication/fast shipping/great pricing!"

"Very happy with the price and parts arrived when expected. Plan to do all my future business with them."