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Verified
5/5

2006-10-18

"Received the item in good condition and just over a week from ordering."

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Verified
5/5

2006-10-17

"Very quick shipping and a very nice item. Good to bussiness with! Also follow up to see that my order was recieved was appreciated.

Thanks
Milton Peterson
"

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Verified
5/5

2006-10-11

"Very satisfactory transaction and very fast and secure delivery"

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Lew
Verified
5/5

2006-10-10

"Bought Photosolve Xtend-a-View Pro Wide for 2.5 LCD's. Works beautifully and is solidly made with excellent optics. Will use with supplied lanyard around my neck, so included rubber padding to attach to the viewer to protect the LCD is needed and is one demonstration of how carefully thought out the viewer is. Delivery in shortest possible mail time, well packed, arrived in perfect condition. Reliable company to deal with. Plan to buy more from them."

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Verified
5/5

2006-10-08

"Excellent post-order communication, with prompt delivery of merchandise. Though part of order was missing in initial delivery, problem was immediately resolved. Quality/value of product is 5 stars."

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Verified
5/5

2006-09-26

"Service was prompt and efficient. My order was acknowledged almost immediately via email. I was kept informed as to the status of my order. Photosolve delivers exceptional customer service. I look forward to doing business with you again. Thank you."

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Verified
5/5

2006-09-19

"Slide copy adapter looks very promising, compact and easy to use."

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Verified
5/5

2006-09-14

"The Xtend-a-View Pro Variable I though would be a handy accessory, and I was right, what a fantastic piece of kit. I am out and about at least 4 days a week digiscoping in the Scottish countryside and this makes everything so much easier, now if we can just have a little less rain in Scotland everything would be perfect ;) Thank you so much to Phil and all the staff at Photosolve for a fast and profession service, cheers ... Bob Mason, Kilwinning, Scotland."

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Verified
5/5

2006-09-06

"Fast delivery, excellent communication, great item. Very unique line of products. Highy reccomended!"

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Delivering products damage free
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Verified
5/5

2006-08-09

"Great Product,Timely Delivery,Super Service. The product works as promised.

There should be more vendors like Photosolve.
"

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Is easy to do business with
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Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Overall technical support
Being easy to reach
Being knowledgeable
Resolving problems
Being trustworthy
Making decisions on their own
Overall customer service
Customer service being trustworthy
Customer service resolving problems
Customer service being easy to reach
Customer service making decisions on their own
Customer service being knowledgeable
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Overall web site
Web site being easy to use
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Verified
5/5

2006-08-08

"I ordered an telephoto lens adaptor from photosolve after speaking to them directly. They where knowledgeable and answered my ?'s regarding my Olympus c8080wz and adding a zoom taking the time to go over several different types of zoom lens' and even correcting my adaptor order after I changed my Zoom lens chioce with nothing more than a thank you for my business.. and they really took the time to answer my ?'s a Class act and a company I would buy from again.
A happy customer
"

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Verified
5/5

2006-08-05

"Photosolve dealt with my two orders in an speedy and efficient manner. They confirmed my order by email when I placed it, and also confirmed when the goods were despatched"

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Is easy to do business with
Is committed to quality products and services
Is consumer focused
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Likelihood of customers making future purchases
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Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
N/A
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
N/A
Delivering products damage free
Overall technical support
Being trustworthy
Making decisions on their own
N/A
Being knowledgeable
Resolving problems
N/A
Being easy to reach
Overall customer service
Customer service being easy to reach
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being trustworthy
Customer service resolving problems
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Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2006-08-04

"The web page was easy to use and ordering a snap even for an 80 year old. The material was received in three days in excellelent condition. I am recommending this organization to all my photography friends. Thanks for being there."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Overall technical support
N/A
Being trustworthy
N/A
Being knowledgeable
N/A
Resolving problems
N/A
Making decisions on their own
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Being easy to reach
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Customer service being easy to reach
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Customer service resolving problems
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Customer service making decisions on their own
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Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2006-08-03

"Very good service with excellent communication.

Got a second set free of charge since there were a dent in one of the lenses, which by the way is working nicely.

I would recommended to use this store!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being knowledgeable
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Being trustworthy
N/A
Being easy to reach
N/A
Overall customer service
Customer service making decisions on their own
N/A
Customer service resolving problems
Customer service being trustworthy
Customer service being knowledgeable
N/A
Customer service being easy to reach
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2006-07-25

"Purchased from photosolve a slide copier and other camera accessories. All items in stock, received order in just a few days. Great personal service and quality products. "

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Overall quality of the company
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Value the company offers
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Is easy to do business with
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Is trustworthy