"Item was on back-order. Received several emails to keep me informed of the status of the order and a final one when the item was shipped. My credit card was not charged until item shipped. Just old fashioned excellent customer service. "

"Excellent helpful service with regular updates giving fullest information on back-order status. Postage date information provided and back-up e-mails sent to ensure I'd received delivery. Excellent technical assistance to ensure compatibility of items ordered. "

" This is the first time I have ordered from photosolve. For a very long time I had been trying to find an reliable, yet affordable, camera adapter system that would allow me to convert my 35mm slides to digital photos through my camera. The products I purchase did the trick. Photosolve customer service was fantastic in answering my many questions and making sure the products were compatible with my specific camera. The products are great and the results, well, I could not have asked for more. I have no problem telling others about photosolve and the quality of both the product and service I have received. Photosolve has helped me where even my local camera center could not."

"If only all vendors were as pleasant to deal with as PHOTOSOLVE. This is my second purchase from Photosolve and in both cases the products were exactly as advertised and beautifully manufactured. Photosolve's on-line order form made it clear that the product was backordered, and a series of e-mails kept me informed as to the status of the order. Highly recommended!"

"An excellent and personal service from PhotoSolve. I felt that I was being treated as an individual, and not just a faceless customer."

"Very satisfied with my purchase. Contact was maintained throughout the shipping process, and followup was very thorough.

Item arrived in perfect condition."

"I've been aquainted with products that are available through Photosolve and all the great advice that has been provided digital camera users since May of 2000, when I purchased my first digital camera, and needed some accessories that no-one else could provide. Photosolve has been a provider of not only some of the most needed equipment to make digital photography easier and more fun, but consistantly provides the highest level of customer service that I've ever experienced. You can be sure that if it's advertised on the site as being available for purchase, you will have it in your hands when expected."

"I learned about this company from a fellow forum member at DPReview. They sell a hot-shoe spirit level for $12 which appears to be idential to one sold at B&H for $66.50 (BTW, B&H has a good reputation for reasonable prices). This was a no-brainer for me. I ordered it on Monday, it was shipped the same day via USPS, and I received it on Thursday. It was exactly what I wanted and I saved $54. It is not every day that you can buy something you want at a 80% discount."

"Excellent merchant, with an excellent experience! I will definitly use them again!"

"Great item and work as expected. Shipped timely (same date as ordered). Helpful email and great customer service. Excellent store and seller."

"First rate service and treatment; fine product...Would gladly recommend and do business here again."

"What I found was very refreshing was the genuine interest displayed in my needs. Starting with the material on the photosolve Web-site, which was very detailed and yet not confusing. Despite that clarity, I made amistake on identifying one of the items I wished to buy and was delighted by the offer I receved to exchange the goods I ordered for those I had intended to order and that exchange was very promptly executed. Another item did not work with my camera and, without qualm or hesitation, I was informed I may return it for a full credit against my credit card. What could have ended up as an awkward, even messy, situation - especially dealing with a company in a different country from mine and using mail services - was speedily resolved to my entire ssatisfaction. ALthough I have never met the person with whom I dealt in person, I was left with the feeling that I had found a friend. That does'nt happen too often these days.
I will ertainly recommend photosolve to any friends or acquintances who need help in finding and acquiring materials which are not readily available in my home country. "

"Ordered an xtend-a-sight from England and it arrived one week later. I was kept well informed about despatch by email. I'm a happy customer."

"I just recieved my order yesterday and it was a great experience. The item delivered in a timley fashion and arrived with protective packaging that was top-notch.I also appreciated all the e-mails confirming my order and letting me know the status of my shipment. From initial order placement, thru transit, and final delivery confirmation. Photosolve is a first-class operation! I will definately do business with them again and would recommend them to anyone, hands down. "

"Well-satisfied with my purchase, which arrived on time. Impressed with the follow-up emails by the seller. "