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Verified
5/5

2005-11-01

"Super fast shipping. Item as described. Promptly answers all e-mails. Will buy from Photosolve again if they have an item i need. Thanks again."

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Verified
5/5

2005-10-30

"After experimenting with the close-up lenses for a bit, I was able to very satisfactorily take a dozen pictures of my slides. I believe the apparatus will work very effectively and I will be able to convert all my slides to pictures for burning onto disks. I am very pleased with the Xtend a slide attachment."

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Verified
5/5

2005-10-29

"I bought a "Xtend a sight" and three days after, I had it in France. Nice object, good package, fast delivery, I'm very happy for that transaction, and I'll do not hesitate to buy again at that company! *****
Friendly from France
"

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Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
Being trustworthy
Being easy to reach
Being knowledgeable
Resolving problems
Making decisions on their own
Overall customer service
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
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Verified
5/5

2005-10-29

"Aside from the high quality of the received item, the personalized service was remarkable."

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Is committed to quality products and services
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Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
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N/A
Ease of ordering online
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Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
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Delivering products on-time
Overall technical support
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Being knowledgeable
Making decisions on their own
N/A
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Resolving problems
Being easy to reach
Overall customer service
Customer service resolving problems
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Customer service making decisions on their own
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Verified
5/5

2005-10-28

"My second order with Photosolve. I knew the item was on backorder when I ordered. It was shipped out as soon as Photosolve received it from the manufacturer.

Great Job! Keep up the good work.
"

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Verified
5/5

2005-10-24

"Ordered product on Thursday, received via USPS 1st Class on Saturday. Fast processing from Photosolve and fast shipping via USPS. I'm happier than a pig in mud."

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Verified
5/5

2005-10-18

"We called Photosolve direct and were trying to find an obscure part for our Panasonic GS400 video camera. The staff there was very friendly, helpful and knowledgeable. I also needed the part overnighted and even though it was late in the afternoon the package arrived the next day. Thanks Photosolve! We'll gladly use you again."

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Verified
5/5

2005-10-18

"These are excellent products. A must for anyone who uses the LCD screen on a digital camera. The viewer is perfect for those who like to use manual focus and have vision problems. The mounting plate gives the viewer a very secure platform on which to rest. Extremely fast delivery and terrific order confirmation and tracking emails. This is a great retailer who is providing a great product. Thank you"

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Overall quality of the company
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Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Overall technical support
N/A
Making decisions on their own
N/A
Being trustworthy
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Being knowledgeable
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Being easy to reach
N/A
Resolving problems
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Overall customer service
Customer service being trustworthy
Customer service resolving problems
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Verified
5/5

2005-10-15

"If all sites were as information rich, customer service oriented and efficient as Photosolve, shopping the Internet would be a dream come true"

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Verified
5/5

2005-10-13

"Thanks for the extend-a-lens adapter. It was a very speedy delivery from photosolve and a pleasure to do buisness with them. "

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Verified
5/5

2005-10-12

"Everything was absolutely Perfect, I can't thank you enough. I can not use it just yet as I ordered the wrong connector to my coolpix camera. There were two listed and for some reason one doesn't fit the 49mm threads but the bugeye one will so I ordered it and should be digitizing my slides soon. Thank you so much for such good quality and fast response. I really appreciate it."

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Verified
5/5

2005-10-12

"Fast and reliable, highly recommended. Customer service is excellent. They deserve a "10"."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Overall technical support
Resolving problems
Making decisions on their own
Being trustworthy
Being knowledgeable
Being easy to reach
Overall customer service
Customer service being knowledgeable
Customer service making decisions on their own
Customer service resolving problems
Customer service being easy to reach
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2005-10-09

"I have been a repeat customer with Photosolve and can heartily recommend them for anyone in the market for their products. I appreciate their speedy order confirmation, friendly e-mails, and fast delivery with the ordered product well-packaged. Photosolve stands as an example of what an Internet buying "experience" should be."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Overall technical support
N/A
Making decisions on their own
N/A
Being knowledgeable
N/A
Being trustworthy
N/A
Resolving problems
N/A
Being easy to reach
N/A
Overall customer service
N/A
Customer service being trustworthy
N/A
Customer service being easy to reach
N/A
Customer service being knowledgeable
N/A
Customer service resolving problems
N/A
Customer service making decisions on their own
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2005-10-05

"Quick contact, excellent service, even managed to upgrade my shipping to a faster method for no extra charge - A big plus when anything has to go US - New Zealand!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
N/A
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Being easy to reach
N/A
Being knowledgeable
N/A
Being trustworthy
N/A
Overall customer service
Customer service being knowledgeable
N/A
Customer service being trustworthy
N/A
Customer service being easy to reach
N/A
Customer service resolving problems
N/A
Customer service making decisions on their own
N/A
Product Returns/Refunds/Exchanges
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Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2005-09-30

"My Photosolve unit arrive on the 29th Sept. Probably took me all of 20 minutes to unpack and discover the required components to perform the slide copying task. I was somewhat skeptical of the ability of the Photosolve to perform quality copying of 35mm slides - was I pleasantly surprised!! Using the Photosolve will be saving us a lot of compared to the cost of having this done by some lab. In addition, I can copy a slide from anyones favorite scenes,anytime.
Thanks, Jim Fitzhugh
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Overall technical support
Being trustworthy
Making decisions on their own
Being easy to reach
Resolving problems
Being knowledgeable
Overall customer service
Customer service being trustworthy
Customer service making decisions on their own
Customer service being easy to reach
Customer service being knowledgeable
Customer service resolving problems
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Web site reliability
Speed of web site