"The frame is beautiful; the assembly is professionally done. Thanks for a job well done."
"You got it, Pontiac! This site is awesome! Our frame arrived in perfect condition and exactly as we ordered! We will be repeat customers!"
"Very excited to give this frame as a gift. It lookes just like the online picture.
Packageing for shipment was excellent as well."
"Product arrived on time. No problems. Will order from pictureframes.com again."
"The frame and mat I ordered are exactly what I wanted. The picture is framed and it came out perfect.
Fast, courteous service. The colors shown on the web site for the frames and mats are quite accurate. The mat I chose was a little bit of an unusual color that I was trying to match. The one I picked from the web page was exactly the color I expected it to be. Thank You!"
"Since I have a Christmas obligation, no time and a broken foot, I'll just have to take the inferior quality.The frames came and were the correct size. Unfortunately the corner matching of the molding was not good. I called but they could not replace the order and guarantee a good match on corners. In the future I will not use this vendor for anything but flat, bland, no texture frames. And here again too bad since without the look of a custom frame, these guys cannot deliver. Not happy since a trim of an inch could have centered the pattern and made a beautiful job. So, if its plain frames you want, go to Aaron bros or some other outlet because quality went out the window on this over $200 order"
"Wonderful! Very satisfied!"
"A great experience as always! Two very minor things however...the packing did not insure things stayed put during shipping but luckily no damage was done. I'm always wary since that happened once before, but that was remedies very quickly. Also, the silver leaf mat is darker than it looks in the catalog which in the past has been spot on when online wasn't quite accurate. I still love the results of my purchase however! And I keep coming back because of quality, speed, and ease of use!"
"fast delivery and great price - however one frame - 16" x 32" was custom and was shipped disassembled. No trouble putting the "biscuits" into the slots in the corners. It looked like they fit nice and snug. When I flipped the frame over, there is an 1/8 " gap in the joins. fits in back, not in front. I framed the painting anyway, hangs in a darkish corner and I not an obsessive perfectionist. "
"the service was prompt and the quality result was excellent"
"Great service. This was my second vist to your store and i am most satisfied. Your framing engine where i could download my photo and "put" it in a frame worked very well. I pruchased exactly what i needed,
Thanks"
"no complaints good pricing."
"It was fine. Haven't opened the box yet, because I am taking it back home to NM."
"I have been a customer of PictureFrames.com for many years and continue to be wowed by their customer service, reasonable prices and high quality products. I usually order via phone but recently I ordered online and later in the day realized I had typed in a wrong size. Kate in Customer Service responded to my frantic e-mail on a Saturday and took extra steps to remedy my mistake. I appreciate their excellent level of service, and I'm always pleased with the frames I order. "
"very easy ordering, delivered on time. Great experience. I will continue to use pictureframes.com for all my frame needs. The free shipping was very helpful at this time of year, great bonus."