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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
1/5

2013-12-10

"SCAM site. First they charge a ridiculous amount for shipping and claim to use FedEx...but they really use SmartPost, which is notorious for losing packages. Mine was lost (of course) and pink basis refused to do anything, saying it wasn't their responsibility so I am not eligible for a refund or anything...case closed. Never, never, never buy here. Terrible, rude, useless customer service. "

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Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
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Verified
2/5

2013-12-09

"I never received and e-mail informing me that my item had been shipped. This prompted me to e-mail the company to clarify when I could expect my order. The shipping was extremely expensive only to have the item arrive ~9 days later. Either offer quicker shipping (to justify the cost you charge for shipping) or decrease the cost of shipping. It is highly unlikely that I will order from this company again."


Verified
5/5

2013-12-09

"I recieved both beautiful boots fast. Thank you"


Verified
4/5

2013-12-09

"the experience was alright, although I have not received my order"


Verified
5/5

2013-12-09

"Super fast shipping, I ordered Thanksgiving night around 8 PM and it arrived Monday. Shoes were definitely true to size. No returns."


Verified
5/5

2013-12-08

"Really enjoyed shopping here . Will definitely shop here again. "


Verified
4/5

2013-12-08

"Even though I provide my email address, I am never notified when the order has been shipped. Why is that?

"


Verified
5/5

2013-12-08

"Satisfied customer,shipment arrived promptly..so far so good"


Verified
5/5

2013-12-08

"I love my new boots can't wait to rock them next weekend!"


Verified
4/5

2013-12-07

"Shipping charges way too high."


Verified
1/5

2013-12-07

"Still did Not receive it. Keep Mobbing Back ans fourth in Grove City Ohio. Called. They Said its in transit. Still not delivered. Frustrated. Thought I had it for the game today ugh"


Verified
5/5

2013-12-07

"Love the prices. Still haven't heard back as to when they are being shipped. But can't wait until they arrive.
"


Verified
5/5

2013-12-07

" Good quality of products, reasonable prices, and fast delivery !"


Verified
5/5

2013-12-07

"Everything showed up all at once rather than one at a time, the sizes are perfect, the shipping was fast, and everything was handled carefully (paper securing buckles on boots, cardboard inside certain sweater dresses). Definitely my first choice next time I decide to shop online again. :D"


Verified
5/5

2013-12-07

"All in-stock and sizes were clearly stated...they have fast shipping, very reasonable prices and wonderful products. I love this store!!!"