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Verified
5/5

2013-08-08

"always satisfied with planet drugs direct!"


Verified
5/5

2013-08-08

"Great pricing. Saves me at least $1000 a year."


Verified
5/5

2013-08-08

"The ordering system is very easy to use. There is never a problem when you log on to order. If you need to call the people are very pleastant and helpful. Highlyl recommend Planet Drugs Direct. "


Verified
5/5

2013-08-08

"WE haven't received it yet, it's too soon."


Verified
4/5

2013-08-08

"Service is good, but the price is a bit high."


Verified
1/5

2013-08-08

"I still have not received the order as of yet.

Judy Hughes
"


Verified
1/5

2013-08-08

"I ordered but have received nothing. Now u want me to do a satisfaction survey? Get real."


Verified
5/5

2013-08-08

"Seamless transfer of my prescription from local pharmacy and immediate shipment. "


Verified
5/5

2013-08-08

"Thanks goes for the reminder message telling me it was time to renew. The renewal process was very smooth and speedy. I called to check on my renewal and was very pleased with the gentleman that handled my phone call. Very friendly and eager to please. Thank you for the great service!"


Verified
5/5

2013-08-08

"East refills are a plus with planetdrugsdirect. The ordering process is very quick and easy. The delivery time is a little long, but it always arrives without an inquiry. I have used this website for a few years and will continue."

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Verified
2/5

2013-08-08

"account showed more refills than actually was the case per info from Planet at time of order"


Verified
2/5

2013-08-08

"Order 871652 was placed on July 30th via email at around 10:30 PM, which was acknowledged right away. However, I received an email on Friday, Aug. 2 that my wife's credit card was declined (3 days later). I immediately called the bank, who upon checking their transaction records found that the card was declined due to an incorrect address submitted on the card at the time of payment requested. So I called Planet Drugs and explained the problem to Kathryn and requested that she re-submit the card for payment and order the two prescriptions refills immediately. Only to get another notification of "card declined" on
Sat. Aug. 3rd. So I again called Planet Drug and talked to Aaron and then gave him my credit card info to use if my wife's card declines again. (My wife and I have a "Family HSA" with the local bank and have actively used both of our cards this past month(s) with no other declines.) Obviously, the problem was incorrect card info submitted at Planet Drugs, which does NOT make me and my wife very happy at all the time lost in re-ordering the prescriptions and considerable time and effort required to finalize the order process.
"


Verified
5/5

2013-08-08

"E-mail communications went well"


Verified
5/5

2013-08-08

"Everyone has always been friendly and helpful when ordering by phone.Reordering by internet is so convenient and easy and secure."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
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Product Returns/Refunds/Exchanges
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Verified
5/5

2013-08-08

"Planet Drugs direct is always fast and efficient. Great customer service!"