"This is a SCAM SITE - DO NOT INPUT YOUR CREDIT CARD INFO, it does not appear they are SSL secured. They are also known as MagnoliaTVs.com
They bait and switch by lying and telling you that you bought the "European version of the TV" when there is no such thing. Stay far away."
"SCAM ALERT: Do yourself a favor and STAY FAR, FAR AWAY! Premier TVs, AKA Premier TVs.com, is the worst company in which I have ever dealt. First, they "bait" you by listing their televisions for the lowest available price online. After you place the order, you will not receive and email confirmation, but will receive a phone call days later when they "switch" you by telling you that you ordered a European version television, and that what you actually wanted a U.S. version; however, it will cost you almost double the original amount. When they told me this over the phone, I quickly searched online and told them of other sites where I could get it cheaper than the new price in which they just informed me. Ironically, they showed me how each website was utilizing the "bait" and "switch" technique. It was all too fishy, but I still ended up purchasing the television as it was the exact television 65" Samsung curved television in which wanted, and football season was just getting starting. Strangely, once I purchased, I received the receipt in an email from a random gmail address. It gets MUCH WORSE, the television was delivered with a shattered glass screen. I was unable to get ahold of the company over the phone, as I got an automated response every time with no option to leave a message, so I resorted to responded to the email in which I received the receipt. After I emailed a picture of the damaged television, they called, got the details, informed me that they would take care of it, and I never heard from them again. They quit responding to my emails, and I was still unable to figure out how to get ahold of them on the phone. I have disputed it with my credit card company and will let them deal with them. Do yourself a favor and do some research on the company. Their reputation precedes them..."
"Not much to say A+ service very polite reps i dealt with and i am expecting my tv this week thank you"
" We ordered a Samsung TV from them--gave them our credit card number--which bothers me because they are so shady. After a couple of days, we heard nothing so we called. They told us that the TV we ordered was a European version of the TV that won't work in the US and that we could buy the US version for $1000 more. Mind you--the specs they advertised for their (phony) European version were all US specs. When I pointed this out, they said it was a website "error." I have filed reports with the FTC, Florida Attorney General and the Better Business Bureau. I even called Samsung and they confirmed that premiertvs.com model numbers are phony and that they are not an authorized Samsung reseller. Hence, the manufacturer's warranty advertised on premiertvs.com website is not valid. Furthermore, the European version of the TV we ordered does exist, but has a totally different part number than the one premiertvs.com uses on the website. Not only that, the European version WILL work in the US, but some of the functionality requires a set top box. Finally, if you call their bluff and ask them to send you the European version at the price they advertise, they will refuse and tell you that shipping costs are $1000 because they have to import the TV from Asia (!). When I asked why they would advertise free shipping for this model, they had no answer. They are also very rude and will hang up on you when you call to complain. Bottom line--avoid premiertvs.com -- they are fraudsters. UPDATE--see below for email I received from Samsung asking if there was a European equivalent of the "USA only" version of the phony TV model number I ordered and whether it would work in the US. NOTE that the actual "European" model number is far different than the one on premiertvs.com website:
"UN65JS8500FAU/CA"
Samsung 65 Class SUHD 4K LED Smart HDTV - UN65JS8500FAU/CA SKU: UN65JS8500F
MPN: UN65JS8500F
Availability: In stock
Condition: New
Usually Ships In 1-2 Business Days
Retail: $4,999.99
$1,679.00
HERE IS SAMSUNG'S RESPONSE:
Dear [redacted],
Thank you for your email. Your customer reference number is [redacted].
I can confirm that the UK equivalent of this television model is UE65JS8500TXXU.
If you do intend to purchase this model for use in the USA, please be aware of the following provisos:
You would not be able to receive HD channels.
We would recommend using a set-top box to receive channels.
You would not be able to access British catch-up apps such as iPlayer or All 4.
You would not be able to update the software through the TV menu. Instead, you would need to download this from the British website and install it via USB.
I hope this information is useful to you. If you have any further queries please contact us again and we will be happy to help.
Kind regards,
[redacted]
Customer Service Representative
"
"*****CAREFUL WITH THESE GUYS* * * STAY AWAY * * * After I purchased the TV at a $3000 savings, they tried the bait and switch call. Claimed the model was a "commercial" one without warranty and the USA one was $1300 more. LIE.... There is NO commercial, NON USA or what ever models. The model # IS EXACTLY what it is. I have a screen print them and the model appears there is different when I paid and completes the order. My attorney already has all the information and I will decide what to do."
"Cant complain easiest transaction i've had with an online company. Bought a 60 inch Samsung tv got in 3 business days cant wait for football season."
"Having spent 4 years in the USMC and 10 years in the US Army as an officer I feel I’m a good judge of character. Your employee Michael worked on my TV shipping problem and was a man of his word by making sure my TV was shipped on time, he was very professional, I didn’t have the best buying experience with the company as a whole, I probably will not do business with them again but if for any reason I would change my mind it would be only be because of Michael then I would make sure he takes my order, I can’t say enough about his politeness, professionalism, and knowledge of my problem and the solution.
You are very fortunate to have him on your Staff and he is an excellent representative for PremierTVs.com
I RATE HIM 5 STARS but the web site a 3
"
"Complete SCAM. They list the LG 55EC9300 on their site when you link to google, but then state it's the European model and not compatible in the US.
Same UPC as the US model, and LG customer service states they're identical.
They also hung up on me when trying to clarify this, want to cancel my order which can't be done via email and am now on hold for 1/2hr.
Complete scam."
"I have purchased 3 top of the line Samsung TV's and a sound bar from this company over the past year and a half, and I have dealt with Michael and Joseph in customer support, and I have found them to be extremely professional and honest. The products that I purchased were as discussed and advertised, and I could not be happier with the quality, price, and performance. I have recommended this company to many of my friends and family members, and I will continue to shop with them in the future! "
"Ordered the 60" Samsung UHD TV. It was $1000 cheaper than the other prices. I checked the model number and it was the US version UN60JU7100 - per Samsung the second letter N indicates North American version. They called about my order and claimed that I had ordered a european one (they added a made up FAU/CA to the product code). So the guy on the phone asks for another $800 for the "North American" TV. I canceled my order."
"ordering from premier was a great way to save a few bucks on full price on a TV. really glad i bought here."
"Just ordered with these guys. Very pleasant experience. They try very hard to make sure the customer is happy with what they buy."
"Good customer service, better prices! Happy i found my way to the website."
"i purchased 2 tvs from my home here and got a very good deal. i called them and they explained that there is an additional discount on a few items, and that they can ship them same day. I ended up ordering with a representative on the phone because he was so nice, and my TV got to me in 4 days! Im very satisfied with premiertvs."
"Great prices and amazing service! I made my order with premiertvs and they were very polite and generous. I got an extra discount and they even upgraded my wall mount and wiring for FREE. Will definitely be back."