Product & services pricing
4.59/5
Chance of future purchase:
5.00/5
Shipping & packaging:
4.93/5
Customer service:
4.93/5
Return/Replacement policy:
4.92/5

5/5

2024-04-16

Great supplier!

"I had a great experience with q depot! I made several wholesales orders from many brands and their team supported me from start till products reached my store in North Africa! I highly recommend !"

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5/5

2024-04-15

Their products are amazing and original!

"A trusted website and all their products are original and their prices are reasonable"

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1/5

2024-04-01

Scamming

"I had placed order and then he closed my account and telling me that deposit to our bank after we will actuve your. It is a very big scammers "

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5/5

2024-03-31

Great partnership

"The team was very responsive with clear communication and ready to answer my questions. I recommend to work with Q-depot."


5/5

2024-03-11

Postive experience

"Their sales representative Jay was very helpul and wuick in replying to ky emails. Highly recommended"

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5/5

2024-03-08

Best customer service

"Best customer service! Reply fast"

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5/5

2024-02-29

Well Received

"This is my first time order but got relax cause of quick respond and well coordination.
I will order again from Q-depot.
"

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5/5

2024-02-24

Great job for Q-depot

"Customer service can fast response any requirements and easy to communicate "

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5/5

2024-02-17

Outstanding Customer Service

"Jay and the team have been really easy to talk to and would answer my millions of questions without hesitation. They have a large number of products available at wholesale price and is a good and trusted website to get your korean/japanese beauty stock! "

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5/5

2024-02-13

My order just arrived

"My order just arrived, I am so happy and excited. Q-depot Thank you"

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5/5

2023-12-13

Excellent client service

"Good experience purchasing with Q-depot, excellent service and quick response. We will definitely continue shopping with them thank you!
Sincerely.
M&E Beauty Enterprise LLC.
"


5/5

2023-11-30

Great experience

"Jay was easy to work with and a great communicator. Very happy with my experience."

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5/5

2023-11-03

Great!!

"The products arrived in good condition, and support was quick and responsive."

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5/5

2023-10-25

Great experience!

"Highly recommended for everyone who wants to buy quality Korean cosmetics! "

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1/5

2023-05-22

Don’t go for this company

"Just don’t go for this company. It is nightmare to order from this company.
Firstly, let me begin by saying that I am not someone who easily leaves negative reviews. However, my recent experience with your company has compelled me to ensure that everyone takes note before making any purchases.

To begin with, your requirement of a 50% deposit payment is already questionable. I made the payment via bank transfer, and to my surprise, your policy dictates that all banking charges, including those incurred by your own bank, are to be borne by the buyer. While I find this practice unreasonable, I reluctantly complied.

Moving on to the second issue, your website boasts a vast selection of over ten thousand products. However, it appears that you do not guarantee stock availability for any of them. As a result, customers are left waiting in anticipation. After waiting for two weeks, there is an 80% chance of receiving a notification from your company stating that the product I ordered is out of stock, prompting me to select an alternative. Frankly, I have already endured an excessive waiting period. I opted to cancel my order.

Now, if a cancellation is requested, you do provide a refund. However, all associated charges for processing the refund are passed on to the customer! I have never encountered such a business practice where customers bear the consequences of the company's errors. Your company seems to evade any responsibility. Moreover, if a customer disagrees with your policies, you refuse to issue a refund until they relent. When I expressed my concerns, your response was utterly dismissive, stating that I am overly argumentative and suggesting that I should review your company's policies myself. It's difficult for me to comprehend how a company like yours could have garnered so many positive reviews. They must surely be fabricated.

Such practices undermine trust and tarnish your reputation. As a result of my experience, I will not hesitate to warn others about the potential pitfalls of doing business with you.
"

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