ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.61/5
Chance of future purchase:
4.78/5
Shipping & packaging:
4.80/5
Customer service:
4.59/5
Return/Replacement policy:
4.45/5

Verified
5/5

2019-12-22

Reliable and fair for years

"SYM has been buying back my old Mac gear for years so I can trade up to new equipment guilt-free. They're fast, fair, efficient, easy to work with, and highly recommended. "


Verified
5/5

2019-12-22

Great company honest and timely.

"Fast friendly and very honest and up to date about every aspect of selling computer. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-12-22

Super Easy!

"SellYourMac performed exactly as advertised. This is my second time i've used their services and both times it was flawless."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-12-22

excellent

"excellent communication, fair pricing, and quick receipt of payment."


Verified
5/5

2019-12-22

Excellent site

"Kept me week informed throughout the process and offered a fair price for my MacBook. Could not ask for better!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2019-12-21

Smooth and easy

"SYM was super easy to work with. Everything went as expected — they even sent me safe packaging to send in my old iMac."


Verified
5/5

2019-12-21

Great service

"FedEx lost the phone but SellYourMac was still willing to pay for my phone because I did my part. Always have had smooth transactions with them; this cements my customer loyalty."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2019-12-21

Great process and company

"Smooth from start to finish, provided great packaging and prompt and accurate in pricing and customer experience...highly recommend "

Detailed Review Benchmark + -
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-12-21

Perfect!

"It was easy, no hassles and timely! You paid what was promised without any loopholes."

Detailed Review Benchmark + -
Overall customer service

Verified
5/5

2019-12-21

Easy, Fast & Fair

"I've resold a number of devices over the years. Doing business with this company proved to be the easiest, fastest and fairest ever. I highly recommend them."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-12-21

Best way to sell Mac gear

"Easy Peasy. Website easy to navigate. Great transaction and excellent communication. I’ll never sell on eBay again!"

Detailed Review Benchmark + -
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-12-20

Great company, Wonderful service

"I didn't know their existence before. But they are not disappointed me. Thank you> I will spread the wonderful news"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
2/5

2019-11-17

Just shy of adequate...

"I have sold to SYM before and have had a positive experience. This time was a little different. After speaking with customer service I decided to not go forward with the process and to have my device shipped back. This is where it fell short. There was a lack of communication from Carlos who was found to be unreliable and unreachable. After two calls and over an hour of my time everything was straightened out and Nick was more than helpful going out of his way to make things right and for that I am appreciative. The overall experience was less than adequate and will likely sway my decision to sell my device through this provider in the future."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-12-20

Quick and Fair Process

"Everything went smoothly and quickly. Price seemed fair and check arrived as expected."


Verified
5/5

2019-12-20

All good experiance

"Of course every one would like more money, but this is a no hassle way to get money Quick and Easy! "