ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.61/5
Chance of future purchase:
4.78/5
Shipping & packaging:
4.80/5
Customer service:
4.59/5
Return/Replacement policy:
4.45/5

Verified
5/5

2019-02-14

Excellent Service

"The communication was excellent, the packing materials were perfect. Payment was very quick! I would definitely work with them again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-02-13

Great Experience!

"This is the second time that I have used SellYourMac. Instructions and process were easy to follow and I received payment sooner than I expected. SYM kept me informed by email about where we were in the process too! I highly recommend this vendor!"

Detailed Review Benchmark + -
Likelihood of customers making future purchases

Verified
5/5

2019-02-13

Perfect

"It was everything I could have asked for. Perfect experience."


Verified
5/5

2019-02-12

Loved the value

"I mostly take computers off of people’s hands, and I loved that I can make cash off them"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-02-12

Easy and fast

"It works as they promise. I received my money via PayPal within days of them receiving my old computer."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-02-12

Fast and Easy

"The whole process was quick and easy. Hardest part was finding a box to ship them my Mac. Payment was in my account in a few days."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2019-02-11

Sell it already!!

"Great customer service and wonderful feedback. The guys were great at keeping me in the loop. Will use SYM again. Now if I just had something else to sell!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-02-11

Highly recommend

"When my MacBook broke they made it extremely simple and easy to replace. Not only did I get a quote quickly on how much they’d pay me the broken one, I replaced it with another used one. 10 out of 10!"


Verified
5/5

2019-02-11

Great transaction

"I bought a new iPhone and sold my old iPhone. The SYM staff was very easy to work with and made the process go very smoothly. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-02-11

Very happy indeed with outcome and, most importantly, the quality of service

"All transactions were quick, efficient and as expected. All communications were professional and rapid. Payment was as agreed and quickly sent over. Couldn’t be more impressed "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Product Returns/Refunds/Exchanges
Overall product shipping and delivery process

Verified
4/5

2019-02-09

Good Experience

"Overall positive experience. I promptly received a prepaid shipping label. I was informed of the progress of my transition. I promptly received payment for my computer. My only criticism is packing/shipping the item could be more customer friendly. Considering the size of the item, MacPro, and value of the item I feel an appropriate prepaid return shipping box should have been provided."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2019-02-08

Super convenient and easy.

"The whole process was super easy. I loved that we could do it all online and even get boxes sent to us. Getting the boxes with the shipping labels already in there was the best part."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-02-08

Easy

"Easy response and transaction. "


Verified
5/5

2019-02-08

Easy to Sell

"I had an old MacBook sitting around and it was so easy to ship and sell to SellYourMac!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2019-02-08

Paid Me Double

"SellYourMac paid me double what other websites were offering for my MacBook Pro. If I ever have another apple product that I want to sell I will be sure to go to SellYourMac first. "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process