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Product & services pricing
4.61/5
Chance of future purchase:
4.78/5
Shipping & packaging:
4.80/5
Customer service:
4.59/5
Return/Replacement policy:
4.45/5

Verified
5/5

2019-01-31

Great Customer Service

"SellYourMac did a great job quickly turning around the MAC systems we sent to them and ensuring that they did everything they could to ensure we received payment for the systems."

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Verified
5/5

2019-01-31

Fast turnaround!

"Easy to work with and I quickly received payment into my Paypal. Will use definitely use again."

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Verified
5/5

2019-01-30

Pretty smooth process.

"Good communication and a pretty smooth process, recommend. "


Verified
5/5

2019-01-30

SellYourMac was Awesome

"SellYourMac offer a fair price and did everything they said they would do. They also mitigated the cost of packaging a large Mac Tower after I realized that Fed Ex needed to repackage the computers to make sure that they arrived safely. The money was in my Paypal account immediate after SellYourMac evaluated the computers I shipped. "


Verified
5/5

2019-01-29

Great company

"This was my 2nd time using SYM and I will definitely sell through them again. They gave me much higher prices for my MacBook Pro and Mac Pro tower that other places (including one with a very similar name), answered my questions promptly, sent me a custom box to ship my Mac Pro (a giant 2012 model, not the much smaller cylinder version), and didn’t come back with a lower price after I shipped. My checks arrived in a timely manner and I couldn’t be happier with experience. Next Mac I retire will definitely be sold to SYM."

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Verified
5/5

2019-01-26

Quick and easy - no games

"I entered my computer information and received my quote immediately. I printed off the label at my local FedEx and sent it in. They kept me apprised of the status once they got it and issued my refund quickly."


Verified
5/5

2019-01-26

Much better than Apple's Phobio

"They were courteous and gave me a fair value for my MacBook. Phobio had offered me one price and after receiving my fully functioning computer reduced their offer by 2/3. SellYourMac did not give me the original Phobio price, but it was now a month later and after Christmas so the price had come down. I would definitely use their services again."

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Verified
5/5

2019-01-25

Great experience. Fair price for my Mac

"Great experience. Fair price for my Mac"


Verified
5/5

2019-01-25

Consistantly excellent experience

"I’ve used SYM to sell my older Apple products for years and I have consistantly has a great, painless experience. I continue to recommend SYM to friends based on my history of satisfaction with their process.

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Verified
4/5

2019-01-25

iMac

"I have been a customer of SellYourMac for many years. My experiences have been "Excellent" up until this last transaction. I entered the specific system configuration into your site using the progressive drop-down menus. I was presented with a value and selected to proceed. The following day, I received an email from one of your customer service representatives claiming that my system was actually an earlier generation and would not command the value presented. This is the first time I experienced a "bait and switch" type experience. I had already boxed up the system and was awaiting the correspondence from the shipper. I reluctantly finalized the transaction under the new pricing parameters. I would appreciate the accuracy of your initial pricing as I have come to historically expect. Thank you."


Verified
5/5

2019-01-24

Fast and easy

"It was super easy and got my money fast. No sketchiness what so ever. Would recommend to anyone who wants to get rid of their MacBook. "

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Overall product shipping and delivery process

Verified
5/5

2019-01-23

Helpful and chill.

"they were very clear and chill during the process especially since it took me longer to get the computer to them."


Verified
5/5

2019-01-23

Great service!

"Jesse was pleasant and helpful through the process."


Verified
5/5

2019-01-23

I sold my mac.

"The process was very easy, the packing material was perfect. This is the 2nd mac I've sold with you."


Verified
5/5

2019-01-23

Efficient

"great place to sell macs. "