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Product & services pricing
4.61/5
Chance of future purchase:
4.78/5
Shipping & packaging:
4.80/5
Customer service:
4.59/5
Return/Replacement policy:
4.45/5

Verified
5/5

2019-01-16

Good price, fast, accurate

"Great job here! They gave me $100 more than other places, responded quickly with emails, and stuck to the initial quote!
"


Verified
5/5

2019-01-15

Did what they agreed to do

"I'd do business with them anytime. Did what they agreed to do on a timely basis."


Verified
5/5

2019-01-15

Fast and efficient

"Everything went as promised. I got a fair price and a no hassles transaction. "


Verified
5/5

2019-01-15

Awesome!!!

"Very pleased!! Thank you!"


Verified
5/5

2019-01-14

Awesome

"Fast replies easy process will use again "


Verified
5/5

2019-01-14

Service provided as advertised

"Smooth process: got a good quote for my old MacBook Pro (much better than Apple was offering), asked for and received a package to send it in, got notified when it was received and paid within a day or two. No issues, no hassles."


Verified
5/5

2019-01-14

TRUSTWORTHY

"I didn’t expecting this because SellYourMac is legit and I got paid from them, I sold it to them. I’m happy to see that. #RESPECT BROS/SIS"


Verified
5/5

2019-01-14

Outstanding Customer Service

"Easy, speedy and well-orchestrated procedures!!! 10/10!!"


Verified
5/5

2019-01-14

Attentive & helpful

"I sold my old Macbook Pro to SellYourMac after upgrading to a newer model. The laptop had damage to the LCD & I initially chose SYM over other services because they offered the most cash for a machine in that condition. However, SYM went on to impress me with their prompt, easy buyback process and especially with their level of customer service.

The signup process was simple and I received my confirmation and shipping label almost immediately. After receiving the laptop, SYM confirmed by email that they'd begun processing the order and I could expect payment by Paypal shortly. I was confused when a couple days went by and I hadn't gotten any payment, but was too caught up in holidays (week of 12/25) to follow up on my own. In fact, it turned out I had entered the wrong Paypal address when I signed up! This was completely my mistake and had nothing to do with SYM. The great part was that a SYM representative reached out to me no less than 48 hours after making payment noticed the Paypal payment hadn't been "collected" by whatever address I had mistakenly entered. Nick from the payments department was personable, friendly, and attentive to my case. I'm so thankful SYM caught my mistake and I had a great experience overall with them. I will definitely choose SYM in the future when selling any Apple device.
"

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Verified
5/5

2019-01-12

Fast and reliable

"Sold my iMac, I was provided all the necessary packing materials and everything was done less than 10 days later!"


Verified
5/5

2019-01-12

Excellent Service

"They were easy to work with and responded quickly to questions. I will use them more in the future! "

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Verified
5/5

2019-01-12

All true

"Good fair deals good service and payment on time"

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Verified
5/5

2019-01-11

Easy and thorough

"This was truly a good experience for me. Not only did we get money for a dead computer but there was no 'money up front' from us required. We were sent very explicit instructions and what to expect and what to do. We were sent a box to mail the computer in - all postage paid. Within days off sending the computer we received the funds in our PayPal account. Smooth as can be. Will definitely use again if the need arises and will recommend.
"

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Verified
4/5

2019-01-11

Very good service!

"I had a great experience in selling several products."


Verified
5/5

2019-01-11

Great buyback rate

"Got more than I could have ever expected for my device. Very happy."