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Product & services pricing
4.61/5
Chance of future purchase:
4.78/5
Shipping & packaging:
4.80/5
Customer service:
4.59/5
Return/Replacement policy:
4.45/5

Verified
5/5

2018-12-05

Frost

"Very easy and very good price for my Mac. Great experience!"


Verified
5/5

2018-12-05

MacBook Air resale

"Quick, straightforward, efficient, fair return and payment process"


Verified
5/5

2018-12-05

Best ever

"Probably the most professional guys ever. First I didn't believe but later the way they handled my requests was awesome. Best than the bestbuy. Thank you my friend I'm bringing my ipad to sell it to guys wait for me"


Verified
5/5

2018-12-04

Great experience, great company

"I had such a good experience working with Sellmymac. They were informative, helpful and I got a good deal for my iPhone.
Thank you!!
"


Verified
5/5

2018-12-04

Would do again!

"This was a very quick and easy process! It was nice to find a reliable company that was willing to give more for an item than Apple."

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Verified
5/5

2018-12-02

Thrilled

"I had several Macs to sell and the process with SellYourMac couldn't have been easier. I especially loved the free shipping boxes -- made it simple to package and ship. I had a couple of questions and customer service was excellent -- answered all my questions quickly. Thanks! I'll be back for sure. "

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Verified
5/5

2018-12-02

Simple + Easy

"The process through SellYourMac was super straightforward and easy! I shipped my iMac after having it wrapped professionally by FedEx, and then receiving updates via email that my mac had been received and was being reviewed. Then the payment was deposited immediately via PayPal. I wish I had known about this option earlier! "


Verified
5/5

2018-12-02

Great service and payment as promised!

"I received an email notification when SYM received the Macbook Pro I sent them. Within 3 days I received my payment as promised. Very satisfied with SYM prompt service."

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Verified
5/5

2018-12-01

Excellent experience

"Easy peasy from beginning to end. All questions were answered quickly and the process was seamless. Totally upfront and honest. Highly recommend! "

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Verified
5/5

2018-12-01

Super service. Fast turnaround.

"Super service. Fast turnaround. Highly Recommended!"


Verified
5/5

2018-11-30

Very pleased!

"Great experience all around. Would highly recommend!"


Verified
5/5

2018-11-29

Excellent!!

"The offer was given in good time and was a good offer. Service was very good. Strongly recommend."


Verified
3/5

2018-11-24

Lower prices than competitors

"Prices offered lower than competitors. Payment was prompt once price was agreed upon."

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Overall customer service

Verified
5/5

2018-11-29

Awesome & speedy service

"I sent in my water damaged MacBook I could do nothing. I asked for shipping supplies and they sent it out to me with the shipping label. As soon as they received my Mac I got an email and a few hours after I received the money in my paypal account. Highly recommend!"


Verified
5/5

2018-11-29

SellYourMac is the best

"I have used SellYourMac several times now. I am always impressed by their prompt and friendly responses, as well as their excellent trade in values.
Thank you for making it so easy to sell my old Apple equipment.
"

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Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges