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Product & services pricing
4.61/5
Chance of future purchase:
4.78/5
Shipping & packaging:
4.80/5
Customer service:
4.59/5
Return/Replacement policy:
4.45/5

Verified
5/5

2018-11-28

The best!

"Great customer service, easy process and fast payment. "

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Verified
5/5

2018-11-28

No complaints

"Quick and easy. No complaints."


Verified
5/5

2018-11-28

Amazing service both buying and selling

"My old macbook (which I later sold back to the company) had a logic board failure days before a recording project. I purchased a used 2015 macbook at a very fair price and paid for 2 day shipping to make sure I had a days buffer to get everything ready to record. When I initially got my tracking info it had it arriving the following Monday. I reached out to the team and heard back via phone within 30 minutes. Josh quickly discovered the issue and quickly remedied it by overnighting the computer via Fedex. Computer arrived on time and extremely well packaged. I noticed a couple weeks later there was an issue with my magsafe port having a spark from time to time. Took it to my local shop and they said it might need replacing and gave me a quote. As the computer was so new to me I reached out to the sellyourmac team to let them know I was having an issue, they kindly offered to offer a partial refund to help cover the repair (so that I wouldn't be without a computer for more than a few hours). On the flip side I got a very fair quote for my old macbook and though I haven't finished the process yet, the communication and process were extremely excellent and stream lined. I have already told my buddies who live in the mac world that they should not be looking anywhere else in the future, and I'm already considering purchasing another macbook air for my wife from these guys. Honestly a great company and I'm happy I found them!"

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Verified
5/5

2018-11-27

SellYourMac is wonderful!

"I've sold Apple devices to SellYourMac several times. They pay the best price, and the whole experience is great. They give me a quote and send me a label, and I drop off the package and wait (not that long) for a check. What's not to like?"

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Verified
5/5

2018-11-26

Great Sale!!

"Super easy to deal with, immediate support with questions, great packaging and information throughout."


Verified
5/5

2018-11-26

Good

"It was pretty easy to do and we are happy with the money we received from the service."


Verified
5/5

2018-11-26

Best place to sell your old Macs

"SellYourMac is the best place to sell your old Macs. They are quick to reply with questions, fast with providing labels to ship and very competitive with pricing. Highly recommend them to anyone looking to sell their old Macs"

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Verified
5/5

2018-11-24

No hassle, the ideal service

"I originally tried to sell on eBay and discovered it was a cesspool of scammy buyers. So even though SellYourMac didn't give me quite as much as an auction, the ease of the process more than made up for it in my mind. Thanks!"


Verified
3/5

2018-11-24

Works but so slow.

"I’m please with the service but it is super slow. I used your service to compare with the others I tried. Your process is as smooth as the others but at least 4 times as slow. "


Verified
5/5

2018-11-24

Very straightforward & Easy

"I was a little skeptical it might be a scam but it worked great and they kept me informed during each step, which helped me feel comfortable. "


Verified
5/5

2018-11-23

Overall great service

"Great communication and super fast payment.
Will do business again for sure.
"

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Verified
5/5

2018-11-23

Great support to close the deal

"Like many folks, my good intentions to complete my Sell Your Mac transaction weren't matched by any real action on my part, due both to my travel schedule keeping me out of the office and the large Mac monitor I was returning. The emails from SellYourMac kept this on the front of my plate, but the one that really helped was their sending me a shipping box large enough to pack the monitor. Really great support!"


Verified
5/5

2018-11-23

Mac mini

"Everything from the quote to the payment was done in a professional manner. Couldn't be happier with the experience. Well done SellYourMac!"

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Verified
5/5

2018-11-23

Hassle Free, top-notch customer service

"My experience selling my used MacBook Pro with SellYourMac was outstanding. They proactively assisted in the process and when I had questions, quickly responded. The process happened quickly and my money was posted in my PayPal account the day after the unit was received. The price offered was fair and was higher than similar services. I highly recommend SellYourMac.com when it comes time to upgrade."

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Verified
5/5

2018-11-23

Great service

"Very easy to get quote and to sell Mac. Response was quick and honored the quote. Payment was fast."

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