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Product & services pricing
4.61/5
Chance of future purchase:
4.78/5
Shipping & packaging:
4.80/5
Customer service:
4.59/5
Return/Replacement policy:
4.45/5

Verified
5/5

2018-11-08

Great experience

"Communication was clear and timely. When the box for shipping my iMac was unavailable through them they offered me a monetary compensation for securing my own box. I received the best price for my computer through them. Payment was prompt and seamless. Highly recommended!"


Verified
5/5

2018-11-07

Rick

"Very professional. Easy process."


Verified
5/5

2018-11-07

Easy.

"I had looked around for various services that buy back my device and these folks did it with no fuss, no mess. Highly recommend it. "


Verified
4/5

2018-11-07

overall very good experience

"I feel like i was quoted a fair price for my laptops and payment was conveniently available through PayPal. Customer service was responsive and prompt. There was an issue with receiving packing material on time from Fed Ex and ultimately my package was picked up by a third party, which was disconcerting at the time, so tightening up those two aspects is recommended. Overall, i would recommend working with SellYourMac. "


Verified
5/5

2018-11-07

Surprisingly Simple

"I have never used a service of this type but I’ll tell you why I did choose to use this one over the competitors. I got the best price, and they even shipped me supplies to ship my Mac Pro safely to them, for free! Although I could have got more money selling it on my own, I didn’t have time to deal with it and it took the guessing out of the equation.

The process was simple, and they kept me updated each step of the way. I can certainly recommend using this service if you’re trying to get rid of your Mac at a fair price.
"

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Verified
5/5

2018-11-07

Good job... once again!

"This is the third time that I have used SellYourMac, and their process and turnaround time has only gotten better over the years!

Thanks...
"


Verified
5/5

2018-11-07

SYM Is the Best !!!

"I have used their service for selling Macs, iPhones, & iPads over past years and have had consistently excellent service! They go out of their way to help you along with quick communication and results. I wouldn’t go anywhere else."

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Verified
5/5

2018-11-06

SO much better than dealing with Apple!

"SellYourMac was communicative and speedy. They have excellent customer service. Compared to the process I went through with Apple trying to sell back my old Mac it was a BREEZE. I've recommended them to everyone I know & I'll use them again in the future. "

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Verified
5/5

2018-11-06

Easy process

"Was really easy to get a quote, print the shipping label and get the money on PayPal. Will use this service again. "


Verified
5/5

2018-11-06

Excellent - Much safer than using Social Media

"I was really skeptical about using this service but after reading the other reviews, I gave it a shot. The instructions on the process worked exactly like they had said. The only delay was on my side! It took me a few days to finally get it to a FedEx to send it in. I kept my tracking number but the company sends a confirmation email that they received the product (check your junk/spam mail.) I had the money within 2 days. I have recommended this to all my friends - so much easier and safer than selling to a stranger through social media."

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Verified
5/5

2018-11-06

Easy and Straight forward

"Very easy and great response time."


Verified
5/5

2018-11-06

Quick, easy, and honest. Best cash offer for my used Mac that I could find.

"Selling my laptop with SYM was incredibly easy and profitable. I wouldn’t hesitate to recommend them to anyone who wants to sell an Apple product."


Verified
5/5

2018-11-06

Love this crew!

"Brian, Jesse, and the rest of the SYM team were fantastic! From the moment I walked in with my computer, they were friendly and quick to provide solutions for me. If I need to sell another Apple product, I'm definitely bringing it to SYM."

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Verified
5/5

2018-11-06

Great system and service

"Selling my Mac was a breeze and I know I got a great price.
I would recommend to anyone.
"


Verified
5/5

2018-11-05

Awesome!

"Seamless, easy, prompt, great communication!"