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Product & services pricing
4.61/5
Chance of future purchase:
4.78/5
Shipping & packaging:
4.79/5
Customer service:
4.59/5
Return/Replacement policy:
4.45/5

Verified
5/5

2018-04-04

Quick & reliable

"I was nervous about sending my laptop away without first being paid for it, but the company was very professional & kept in touch the entire time to make sure I trusted them. I got paid for my laptop about a week or so after I shipped it!"

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Verified
5/5

2018-04-04

Great service!

"Amazing way to recycle unused items. They sent me ready to pack boxes and pre paid shipping labels. I will seriously recommend this great service to everyone I know!"


Verified
5/5

2018-04-04

Will use again

"Perfect easy and fast — easy to ship "


Verified
5/5

2018-04-03

Once again

"I have now had several experience with selling older Apple products, and each time it was like clockwork. Great system, service and fair prices. "


Verified
4/5

2018-04-03

Very good experience!

"I had a great experience! My only room for improvement suggestion is the day after I paid $25 to package and ship my laptop I got an email offering free shipping. I responded to the email saying that I wish the offer for free shipping came sooner, and received a quick response offering me a $15 addition to my quote. I thought that was very nice, but had I know that shipping was going to be offered free from the get-go it would have made my life easier, and it would have made my decision to go with Sell My Mac faster. All in all though, excellent customer service and a very quick refund. "


Verified
5/5

2018-04-03

Very fair price and quick payout

"They did what they said they would do. Excellent service and the price they gave me was very fair. Will use them again. "


Verified
5/5

2018-04-03

This is not a scam

"I thought this was a scam at first and I don’t blame anyone who thinks it is. “Hey mail is your MacBook and we’ll send you money when we get it.” I didn’t have too much to lose so I figured I’d try it and sure enough after I sent it out I got a check in the mail for exactly how much they said they were going to pay for it, mobile deposited it same day and got my cash to buy a new computer. No complaints here."

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Verified
5/5

2018-04-03

Easy to use

"Very easy to use as well as informative and quick!"


Verified
5/5

2018-04-02

Good service

"Quick and easy. Made my life easier."

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Verified
5/5

2018-04-01

Fast

"Fast quote. Fast price matching of competitors' bids. Fast review of received iMac. Fast payment."


Verified
5/5

2018-03-31

Just wow.

"Due to the nature of their business, theirs lots of potential for fraud and even theft. But like the many other reviews for them, I had the most excellent business transaction and customer service experience. No doubt I will be working with them again. "

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Verified
5/5

2018-03-31

Great service

"Quick turnaround, even sent nice shipping box!"

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Verified
5/5

2018-03-31

Great value and services, no bs

"Had a really great experience with SellYourMac. I had an old Mac Pro, pre-cylinder ones. They are huge and super heavy. The thought of being able to sell it in my mind was slim. Not to mention online without paying some hefty shipping. But to my surprise. Not only did I got a good value for it (nothing crazy of course, but definitely among the highest offered by an online site), but they also offer sending me a free box for the big hunking machine and ship to them for free! I could not believe it. But that is what exactly happen. I contact them after the quote and say I do need the box. They shipped that to me and I go the labels. ALL i had to do was put the machine in the box and drop it off at Fedex. Again, that thing is Heavy and Huge! But it was as hassle free as it can be in this case. After they got the computer, they send me the check almost right away and I got exactly the value they quoted me for. Thanks SellYourMac! I did not think selling this old Mac Pro was easy or possible. But you guys made it happen and this could not have gone any smoother."

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Verified
5/5

2018-03-31

Great Service All Around!

"I got a great value, assisted shipping, and quick payment for my MacBook Pro — I couldn't be happier."

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Verified
5/5

2018-03-30

Great experience

"Sell Your Mac made it so easy to turn my old MacBook Air into cash. Even through the "period" and "comma" no longer worked due to a splash of coffee, they bought it anyway."

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