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Product & services pricing
4.61/5
Chance of future purchase:
4.78/5
Shipping & packaging:
4.79/5
Customer service:
4.59/5
Return/Replacement policy:
4.45/5

Verified
5/5

2018-03-21

Fast and easy!

"The in-store staff was super helpful and I got my money in just a few days."


Verified
5/5

2018-03-21

Couldn't be easier

"100% recommended them. They sent laptop box on their nickel. They were great."


Verified
5/5

2018-03-21

Great Experience!

"Great experience. SellYourMac was very communicative and easy to sell to."


Verified
5/5

2018-03-21

Prompt and easy

"It took very little time to go online and arrange to send my old IMAC in. Thanks!"


Verified
5/5

2018-03-21

Very happy

"After getting a quote from several online MacBook buyers online sell my mac was by far the best deal. They even sent a box for me to ship my computer to them. The check came very so I couldn’t be happier. "


Verified
5/5

2018-03-20

Great Service

"The team at SYM have been so easy to work with! I had not expected the prompt follow up I received with my inquiries. They make the process painless!! "


Verified
5/5

2018-03-20

Impressed

"They offered more than Apple by a few hundred and more than Bestbuy store credit as well. It took about a week total for the delivery, wipe, and payment. I entered my laptop as excellent condition and it was not bumped down once arriving which i was very pleased with! Packing and shipping cost $25 for my computer but was well worth it. I’d like to maybe see a free shipping option in the future."

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Verified
5/5

2018-03-20

Quick and Easy!

"Seamless process from start to finish!"


Verified
5/5

2018-03-19

Great and prompt service!

"Very happy customer here, thanks a lot for your prompt payment and help throughout the process. Hands down, one of the best vendors I've dealt with. I will be back for more :)"

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Verified
5/5

2018-03-18

Exactly as Expected

"There was personal and friendly communication when it wasn't expected, and the payment and schedule was excellent."


Verified
4/5

2018-03-18

Got lots of money for my computer!

"Got a good price, but had to pay $23 to ship the computer back via fedex"


Verified
5/5

2018-03-17

Easy Peasy!

"SYM has really simplified the process making it easy to get paid top dollar for your old Apple products!"

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Verified
5/5

2018-03-17

Awesome

"The team helped me so much when I had a mix up with my device I sent in and they would email me back and were always so positive and personal and wanted to help me!!! When I have something to sell I always go to them because they are such a great team and get the job done in a timely matter without and chaos and if any happens they take care of it without any problems. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-03-17

So easy!

"Selling my iPhone to SYM was incredibly easy, fast, and honest. They make the selling process painless and gave me a great price for my 5s. I’ll definitely be selling more devices to them and recommending SYM to others."


Verified
5/5

2018-03-17

Fantastic service!

"They sent me packaging for my device, which was nice. The check came later than I would have liked but it wasn’t a big deal. Very responsive to emails and would use again!"