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Product & services pricing
4.65/5
Chance of future purchase:
4.77/5
Shipping & packaging:
4.81/5
Customer service:
4.62/5
Return/Replacement policy:
4.50/5

Verified
5/5

2023-04-23

Great price and service

"We were surprised by what we got for our wonderful but recently upgraded iMac. And then totally surprised by how easy they made it to send in and how quickly they sent a check. Thanks for doing what you said you were going to do in a efficient manner. "

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Verified
5/5

2023-04-20

They do what they promise

"Sold my iMac
Easy, straight forward and efficient
So good that I came back again and sold an iPad
"

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Verified
5/5

2023-04-09

Hassle-free reseller experience

"The company made the reselling process absolutely a flawless and customer-centered experience: easy steps for getting a quote, free shipping label, wiping out the seller’s data from the mac, step-by-step instructions how to proceed and what to expect, email updates at each step of the process. The payment was instantaneous to my PayPal account. It helped that I had and could use all original packing and shipping boxes for my mac. I will use this company again to resell my macs."

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Verified
5/5

2023-04-08

Pleasant Experience

"Sent my phone in and had money deposited in my account within a week. would recommended. "

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Verified
5/5

2023-04-08

Fast and easy

"East to follow instructions and excellent service. "


Verified
5/5

2023-04-08

Used Twice - Never a problem

"I've sold 2 computers here and I've never had a problem. Their offers were better than Apple's trade-in offers and they're easier to work with when there are issues - like a firmware password. This last time I noticed they are owned by OWC from whom I've bought Mac peripherals for years. Great company. "

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Verified
5/5

2023-04-08

Surprisingly easy

"I was surprised and pleased with the step-by-step communications informing me of each stage in the process. The overall process as quick and efficient over several days and payment was prompt."


Verified
5/5

2023-04-04

No problems What do Ever!

"It was easy. The instructions for product preparation were clear, and you received confirmation when the product was received along with a notification that the data was swiped."

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Verified
5/5

2023-04-02

Smooth, and easy !

"Very quick, smooth, and easy. They keep you informed of every step along the way. I definitely recommend them, and will use them again."

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Verified
5/5

2023-04-01

Awesome service

"This is the second time I have used the service. It was so easy. All I had to do was answer a few questions regarding the type of device I was selling and its condition. Then I printed the shipping label, packed my Mac and shipped it. In a few days they received it, wiped and checked it, and very soon I had a check for the exact value I was quoted. It was easy and fast and most importantly, the money they gave me was fair for the device I was trading. The process was easy and transparent, and I am very satisfied and happy to have worked with them. Cannot recommend enough! "

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Verified
5/5

2023-03-27

Easy process

"This went well and was an easy process"


Verified
5/5

2023-03-26

Just as advertised

"The process was very simple and fast. Would definitely use them again to sell off old iMacs."

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Verified
5/5

2023-03-26

Couldn’t have been easier.

"They provided the best offer, then walked me through every step. Really fast payment, too. Absolutely perfect. "

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Verified
5/5

2023-03-26

Longtime OWC customer Impressed with SYM

"Sold a couple older Macs and did not want to mess with all the hassle of eBay. Smooth service. If you have a well kept machine to sell, they will offer a fair price."


Verified
5/5

2023-03-26

Excellent company

"The company made my selling my Apple watch easy and customer service was excellent "

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