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Product & services pricing
4.57/5
Chance of future purchase:
4.62/5
Shipping & packaging:
4.64/5
Customer service:
4.44/5
Return/Replacement policy:
4.35/5

Verified
4/5

2023-04-30

Great company!

"Fast and easy process. Highly recommend them for your trade in!"

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Verified
5/5

2023-04-30

Very Satisfied

"I always sell my apple products to SYM. I have for years and am always satisfied with the experience. This time I did not erase my computer properly and they helped me fix that. Great bunch of people."

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Verified
5/5

2023-04-27

No complaints whatsoever

"I mailed in an older iMac 21" which I graded excellent condition. They sent me a box and I dropped it off at a UPS store. A couple weeks later received a paper check for $145. Everything went perfectly. There were on going status updates throughout the entire process. "

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Verified
5/5

2023-04-25

It went accordingly and accurately by their words

"The email contact and exchange was done in a timely manner, with knowledgable and responsive mindset to answer the questions and the special delay and concern I had at the time. That was VERY appreciated and made a world of difference in my thinking of your professionalism. W e l l D o n e!!!. You got a customer now and a referral for sure to anyone I get in contact with a need for this kind of service. I had an EXtremely BAD experience with another company, which was crooked from start to finish.
You are not! and are straight to business to make EVERYONE H a p p y!!!!
"

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Verified
5/5

2023-04-24

Very reputable and trustworthy

"Every thing went smooth. If your honest with the condition of your device you will receive the estimated payment."

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Verified
5/5

2023-04-24

Best company available online for selling your Apple products

"Great experience! I regularly upgrade to the latest Apple products and this is the best company I have found online to get the most for my pre-owned devices. "

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Verified
5/5

2023-04-23

Great experience

"I could not have been happier with using SellYourMac. They delivered exactly as promised and kept me informed along the way. I received my check promptly for the amount promised. I would absolutely use them again. Great service!"

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Verified
5/5

2023-04-23

Easy sale as promised.

"I sold my 2019 iMac to SellYourMac. The price was much better than an Apple trade-in. The process was simple. SYM sent me feedback at every step of the way (every day or two). Their testing verified my description of the condition of my iMac. I received my check within a week of the time they notified me it would be coming. Whole process from my dropping iMac off at UPS to receiving check was a little more than two weeks. Pretty impressive. Thanks for making it easy to upgrade to a new machine and hand off my older machine."

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Verified
5/5

2023-04-23

Painless

"This was surprisingly painless. I submitted my info, recieved a quote and a shipping label, mailed my Macbook out, recieved updates on processing, and had my check in hand. The whole process including shipping time took maybe 2 weeks at most. "

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Verified
5/5

2023-04-23

Great price and service

"We were surprised by what we got for our wonderful but recently upgraded iMac. And then totally surprised by how easy they made it to send in and how quickly they sent a check. Thanks for doing what you said you were going to do in a efficient manner. "

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Verified
5/5

2023-04-20

They do what they promise

"Sold my iMac
Easy, straight forward and efficient
So good that I came back again and sold an iPad
"

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Verified
5/5

2023-04-09

Hassle-free reseller experience

"The company made the reselling process absolutely a flawless and customer-centered experience: easy steps for getting a quote, free shipping label, wiping out the seller’s data from the mac, step-by-step instructions how to proceed and what to expect, email updates at each step of the process. The payment was instantaneous to my PayPal account. It helped that I had and could use all original packing and shipping boxes for my mac. I will use this company again to resell my macs."

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Verified
5/5

2023-04-08

Pleasant Experience

"Sent my phone in and had money deposited in my account within a week. would recommended. "

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Verified
5/5

2023-04-08

Fast and easy

"East to follow instructions and excellent service. "


Verified
5/5

2023-04-08

Used Twice - Never a problem

"I've sold 2 computers here and I've never had a problem. Their offers were better than Apple's trade-in offers and they're easier to work with when there are issues - like a firmware password. This last time I noticed they are owned by OWC from whom I've bought Mac peripherals for years. Great company. "

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