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Product & services pricing
4.65/5
Chance of future purchase:
4.77/5
Shipping & packaging:
4.81/5
Customer service:
4.62/5
Return/Replacement policy:
4.50/5

Verified
5/5

2023-03-11

Simple, responsive, quick process

"The process couldn’t have been easier. Would recommend to anyone looking to sell their Mac. "

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Verified
5/5

2023-03-11

Smooth process

"I purchased a replacement for my iMac, which Apple would recycle but not provide any trade-in value. SYM had a very simple process requiring only the serial number and a very short questionnaire and immediately provided an estimate including covering the shipping. The payment was very prompt after they received it and checked it out. I have previously purchased a pre-owned Mac from them as well. I highly recommend SYM for their excellent service and fair prices for both buying and selling."

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Verified
5/5

2023-03-11

Perfect transaction

"Great communication all through the process. Thank you. "


Verified
4/5

2023-03-09

Thanks

"Best offer for my used mac. Cash came - I had it mailed and it took a while but I'm happy to wait. "


Verified
5/5

2023-03-05

Great experience

"I sold three devices to SYM, and I could not be more impressed or satisfied with the process and their service. Would hesitate to use them again."


Verified
5/5

2023-03-05

Super Easy. Highly Recommend

"I admit I was skeptical at first. The online process of getting a quote for my iMac was super easy. They email me shipping labels immediately. I shipped out my iMac on a Monday. It was delivered on Tuesday and I had my money on Friday. The amount I got was exactly what they quoted me via PayPay. Highly recommend."

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Verified
5/5

2023-03-05

Painless

"I was honest about the condition of my Mac and think I got a fair price."


Verified
5/5

2023-03-02

Great value, speedy service

"My mac had a quirk of its condition that made it not exactly fitting the quick web form. I entered it's specific details into the "Other Information" and Sell Your Mac gave me a very specific quote that was very fair. I was happy to see they took the time to accurately appraise my system.

After they received my mac payment completed to Paypal in a couple of days. Everything was speedy, friendly, and professional. I'd definitely use them again.
"

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Verified
5/5

2023-03-01

Great experience trading with SYM team

"They kept me updated at every step of the process. Any issues I had, were addressed promptly."

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Verified
5/5

2023-02-28

Accurate quote, responsive communication

"The payout matched the quote. I had a few questions before sending in my device and they answered emails within a day."

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Verified
5/5

2023-02-27

SellYourMac Transaction Exceeded Expectations!

"The entire process of selling my iMac was flawless. From the initial price quote to the PayPal payment, the SellYourMac team provided outstanding service. Communication was excellent, I received routine updates throughout the process. Shipping was easy with the pre-paid label provided. Payment was exactly as initially quoted and done in a very timely manner. Thank you!"

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Verified
5/5

2023-02-27

Great Service

"Everything was very smooth and just as described."

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Verified
5/5

2023-02-27

Great communication and great value!

"I had a number of clarifying questions and the team was very responsive and helpful. I felt sure that they’d find some wear and tear that I hadn’t noticed and therefor drop the value down a category, but they gave me to value! I’m very glad I try to take care of things and have AppleCare just in case so I can recover value this way when I upgrade. Thanks SYM team. "

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Verified
5/5

2023-02-27

Great company

"Easy, fast transaction, highest payout compared to competitors "

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Verified
5/5

2023-02-27

very straight forward, no surprises

"Excellent customer care, detailed information throughout the process, on-time payment!"

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