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Verified
5/5

2017-04-22

Fast and Accurate

"I needed a couple of those window stops that prevent a window from opening more that a couple of inches. I couldn't find the ones I needed until I ran across shopyst.com. They had the exact item I wanted and shipped the out fast. When I received them they were the exact piece I wanted and they snapped right in."

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Verified
5/5

2017-04-10

Gave exact measurements on website.

"Giving the exact measurements was very critical. There are several generic latches on the market and are slightly larger and will not fit my particular windows. Knowing I was getting the exact correct part is what caused the order to be placed. They arrived when promised and fit perfectly!"

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Verified
5/5

2017-04-06

Delivered

"Ordering was easy and fast shipping."

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Verified
5/5

2017-03-27

Way More than a Great Price

"Had to get a new door handle for my sliding door. Tried two different handles from the local warehouse stores. Neither worked. Found one on Shopyst.com. It was 1/3 the price, literally, of those larger stores. Shipping was super fast. Part worked almost perfectly. Screws were a little long. Have a feeling it is because I lost the spacers from the old handle. I asked for shorter screws. They sent them out within 24 hours. Pretty spectacular customer service for a place that was 1/3 price for the EXACT same handles. "

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Verified
5/5

2017-03-08

25 years in the guitar business, this is by far the best guitar deal on the internet and best customer service!!

"If they had a 10 star rating, I would give them 11.
Been in the guitar business for 25 years and was blown away with the quality of guitars and the customer service.
Saw the line of LDG guitars on the interweb, found the sellers website and I assumed they were just your typical import guitars. So i emailed shopyst.com, got a hold of a young man (George) and I asked my normal questions to try to stump and trick the rep and get them to admit the guitars were oK at best.
I think with on 10 minutes I had a email back from George and he has all the right answers, was not expecting that. He knows his guitars, told me all the good stuff about the guitars and also told me about the 1 particular finish issue in the chrome bridge on the guitar I was looking at. If he had not told me about it, I would have never even seen it but he made sure I knew about it.
I placed my order on the 15th and the tracking showed me it was sitting at the main hub here on the 18th, but because of the holiday I was unable to get it until the 21st, otherwise I would have had it in 4 days. Thats fast for being half way across the country.
Got the guitars, packing was over the top, guitar showed up in perfect condition.
Other than a few tweaks to the electronics and set the action to my liking, my new LDG LP has become one of my go to guitars for recording and general player, thats if I can keep it away from my son, he flipped out once he played it and now every time I turn around, he is playing it or it on his guitar stand.
One of the best kept secrets on the interweb and with the service I got and George willing to go the extra mile for me, I will assure you I will be purchasing many more guitars from Shopyst and maybe a few other toys they offer:).
Thanks George and thanks Shopyst, you guys KICK ****!!

Scott
PS, Will be placing a order for 10 guitars by weeks end, couple for me, rest I plan on selling,
"

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Verified
5/5

2017-03-06

Great customer service and they resolve issues very quickly

"We had a misunderstanding and they resolved it within several days. Great service."

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Verified
1/5

2017-02-27

No communications

"I am very disappointed that this company does not email a status of an order especially when I Credit Card authorization has failed.
I waited almost a week with no email then had to go back into my account only to find this out.
This an archaic ordering system that needs updating.
"


Verified
5/5

2017-02-25

Hard to find..... no!

"Looking for a specific lock sub assembly for our Reliabilt sliding door. Worked perfect! Description on line was exact. Well done."


Verified
5/5

2017-02-20

Fast delivery

"They have hard to find repair parts. I would definitely order again!"


Verified
4/5

2017-02-19

Good service

"Had to buy a new sliding door handle because the latch lever broke off. Had trouble finding what I needed elsewhere but shopyst had the part I needed even though the price seemed a little high. But shipping was pretty quick and it turned out to be exactly what I needed to fix the door so overall I am very happy."

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Verified
3/5

2017-02-13

Timely Delivered, Quality Great

"Product was delivered as expected. No issues. Quality was great."


Verified
4/5

2017-01-22

Ba'BLAM

"Ordering was easy because the description of the item was detailed leaving us confident that we were ordering the right part! It arrived on time. The part fit without any installation issues. The only thing we noticed is that the lockong mechanism did not sell without the long plate. We did not need the plate and probably paid for it which left us feeling a little overcharged."


Verified
5/5

2017-01-21

real people to talk to

"Was pleased with the fact that when I called to check deliver date due to a holiday, A real person answered the phone and was able to give me the date I would receive my delivery."


Verified
5/5

2017-01-15

Lost Weephole Covers

"Hello,

The USPS lost my package of weephole covers at the Kansas City, KS facility.
I am trying to find out how much they will reimburse me for this.
This is not the fault of the shopyst.com or the reseller, but our own Post Office.
I have filed a complaint with them and am awaiting a response. Thanks alot.

Martin Kurek
"

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Verified
5/5

2017-01-04

Communication excellence!

"After hours of searching the Internet, this site came up for window hardware. I was able to find the items I needed and was able to order them in smaller quantities for minor repairs.

After placing my order, I was contacted by customer service which said the price total was incorrect for the number of items I ordered. They refigured my order with a proper batch number, retotaled the amount and refunded me about $30. This is a great site to find hardware for my 20 year old windows and this will be my first stop for this type of purchase in the future.
"

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