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Product & services pricing
0.00/5
Chance of future purchase:
4.03/5
Shipping & packaging:
0.00/5
Customer service:
3.57/5
Return/Replacement policy:
0.00/5
Verified
5/5

2024-08-29

Exelente servicio y atencion

"Le doy al personal la mayor calificacion por su atencion a mi persona y su calidad de servicio"


Verified
5/5

2024-08-27

great

"it was great. i had several questions. i wanted to ensure it was the correct part. and each question was patiently answered. it was delivered. it was the correct part and it was a great price"


Verified
5/5

2024-08-14

Perfect

"Online sales was excellent and helpful"


Verified
5/5

2024-08-08

Part order

"Cheapest, fastest, perfect"


Verified
5/5

2024-08-07

Parts Department is Exceptional!

"Expert guidance was given to confirm the right parts were ordered, and the shipment came in the next day."


Verified
5/5

2024-07-30

Great

"I live oreginal parts is worth each dollar "

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Verified
4/5

2024-07-29

Wrong Part

"Package and part number was correct, but the item inside was wrong. I don't think it is the mistake of dealership. But, this makes to think of authenticiy"

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Verified
5/5

2024-07-25

Helpful Parts Dept

"The parts department was helpful "

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Verified
5/5

2024-07-24

Best car buying experience I’ve ever had

"Timothy is the most customer focused sales people I’ve ever worked with. I’ve purchased a lot of vehicles and I always felt that the sales person was out to screw me. Not Timothy. He was unbiased, transparent, knew what I wanted, and met his commitments that he made to me (and even exceeded them). "


Verified
5/5

2024-07-16

Professional and Prompt

"A parts sales associate sent me a professional email to inform me that the item was back ordered. He politely confirmed whether I still wanted to proceed. In the end, my order shipped faster than expected anyway."

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Verified
5/5

2024-07-13

Great

"Came to pick up online order for part. Easy to find. No issues. "

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Verified
3/5

2024-07-03

slow

"paid for order. then was asked for vin. did that. then was asked do i want to order? that stalled it for days."

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Verified
5/5

2024-06-11

Excellent service in parts dept

"I ordered parts online. I went to pick them up. I was greeted promptly. At checkout the person double checked to make sure the parts ordered were the exact fit for my model year. Kudos to the parts team!"

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Verified
2/5

2024-06-10

revised part #

"need a radiator cap, use vin to look it up. find it under a new part #, that also references the old number( s ). order the new revised #. later get an email saying since I used the vin I need to order the old number, the new # order will be cancelled. go back in, can't order the old #, vin or not. reply this info via email. they get back to me via email to say order the new #. oh well, 2-3 days wasted. "

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Verified
5/5

2024-05-31

Highlander Mats

"Great Experience; wish the website was a bit better it was tough to navigate. "

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