"I ordered several parts, everything went good and I saved some money over retail "
"Le doy al personal la mayor calificacion por su atencion a mi persona y su calidad de servicio"
"it was great. i had several questions. i wanted to ensure it was the correct part. and each question was patiently answered. it was delivered. it was the correct part and it was a great price"
"Online sales was excellent and helpful"
"Cheapest, fastest, perfect"
"Expert guidance was given to confirm the right parts were ordered, and the shipment came in the next day."
"I live oreginal parts is worth each dollar "
"Package and part number was correct, but the item inside was wrong. I don't think it is the mistake of dealership. But, this makes to think of authenticiy"
"The parts department was helpful "
"Timothy is the most customer focused sales people I’ve ever worked with. I’ve purchased a lot of vehicles and I always felt that the sales person was out to screw me. Not Timothy. He was unbiased, transparent, knew what I wanted, and met his commitments that he made to me (and even exceeded them). "
"A parts sales associate sent me a professional email to inform me that the item was back ordered. He politely confirmed whether I still wanted to proceed. In the end, my order shipped faster than expected anyway."
"Came to pick up online order for part. Easy to find. No issues. "
"paid for order. then was asked for vin. did that. then was asked do i want to order? that stalled it for days."
"I ordered parts online. I went to pick them up. I was greeted promptly. At checkout the person double checked to make sure the parts ordered were the exact fit for my model year. Kudos to the parts team!"
"need a radiator cap, use vin to look it up. find it under a new part #, that also references the old number( s ). order the new revised #. later get an email saying since I used the vin I need to order the old number, the new # order will be cancelled. go back in, can't order the old #, vin or not. reply this info via email. they get back to me via email to say order the new #. oh well, 2-3 days wasted. "