"some items are a lot more expensive compared to other vendors; however, I admit, some items are less expensive. "
"Website is very well worked out and promises a great product and they deliver on that. There may be "cheaper" options out there but when you're counting on a high quality product delivered on time, it's worth it for the confidence in the business."
“Joseph,
WOW! Thank you! We couldn't agree more. We do our very best to make sure our quality is top notch! Thank you for recognizing that and sticking with us. ”
"Talked with Heather who was very helpful in understand your timelines and processes."
“Martin,
I can't wait to pass this great feed back onto, Heather.
We understand rush production here and we're happy we were able to get you taken care of. If you need anything else please give us a call. Thank you very much for your business. ”
"Since you have so many websites married together, when you have different logins, it makes it difficult to log in."
“Nasir,
The same account can be used on all our websites, and I show you only have one account and one log in? Please give me a call so we can go over what you were having issues with! Thanks for taking the time to give feedback. 877-389-8645”
"Your Twitter, Facebook message display on the left side of the screen obscures boxes needed to fill the order!"
“Jim, You're the second customer to give us this feedback. We've had a bugger of a time trying to figure it out since we cannot reproduce the issue. Can we set up a time to call you so we can get further information? Thanks so much for the feedback. We want our customers ordering experience to be great! ”
"tradeshowdisplaypros.com had the exact displays i needed, at a great price, and shipped on time."
“David, Thank you for the review! We are so happy you've found exactly what you were looking for! If you ever need us please let us know!”
"Your web site is a bit messed up: it kept claiming my billing info was missing (which it wasn't). I eventually worked around it by creating an account first, then placing the order, but other people might not bother and would just move on to a competitor."
“Harold,
Sorry you had difficulty checking out. We have a sister site, bannerstandpros.com, and it appears you had an old account there that was never updated and that’s what was causing your problem. We’ve deleted that old account so you shouldn’t have that issue in the future. ”
"I spoke to 6 of the most pleasant people I've spoken to all day who were excellent with customer service, which is more than I can say for many in the northeast. Gracias!"
“Brian, We strive for great customer service so to get such a great review on it, sure feels great. Thank you very much!! ”
"Had some trouble checking out. The shipping options wouldn't appear and it kept telling me there was no option for delivery to my location (Washington, DC). I retried about an hour later and it worked just fine with 2 day delivery. Strange and time consuming, but I'm happy with the final result. "
“Susan,
Thank you for bringing this to our attention. We are aware that there may be a small glitch in the shipping software and we're currently working to resolve this as fast as possible. Sorry that it consumed more time than it should have. Please let us know if you need anything else. ”
"Purchased Showmax Display"
“Thanks for taking the time to rate us, although I'm disappointed that we didn't do a good enough job to earn a better review. Let us know if there's anything we could have done better to have earned a higher rating from you.”
"I have been searching for a great price on a lit rack. This was the lowest price I found anywhere on the internet!"
“James, These Zed Up Lite Literature Racks are really popular and come highly recommended by our customers. Everyone who has them loves them, and we hope you do too! Even better that we had the best price! Thank you very much for taking the time to let us know. We appreciate your time and business. ”
A rep from tradeshowdisplaypros.com, power-graphics, has responded:
“Catrin,
We try to make sure all our prices are very competitive. If something is a lot more expensive compared to someone else, it’s either not really the same product, or something is wrong. Please always let us know in that case so we can look into the difference. Thank you for taking the time to do the great review! ”