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Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2016-09-14

Flight Insurance

"I have a fear of flying. Buying $1,000,000 flight insurance from Travelex for only $60 helps alleviate that fear. Travelex makes it easy and affordable"


Verified
3/5

2016-09-09

Have not needed to file a claim

"Purchased twice for two separate trips and never had to use. Therefore I do not know how well it works. Sent them a check received their policy and never contacted them afterwards."


Verified
5/5

2016-09-09

Fantastic Site !!!!!!!!!!!!!!

"This is my first time working with Travelex & they are fantastic. Everyone is so knowledgeable & worked with me to get the right insurance for the trip I will be taking. I feel completely at ease knowing they have my back !!!!!!!!!!!!!!"


Verified
1/5

2016-09-08

Cost too much for... nothing..

"Cost too much for... nothing.."


Verified
4/5

2016-09-07

"Great, pleasant lady who explained well. "


Verified
5/5

2016-09-07

March trip

"very satisfied, no other comment"


Verified
5/5

2016-09-07

Luv traveling

"Great experience and comfort in knowing you are covered should you need it."


Verified
5/5

2016-09-07

Helpful

"The representive was helpful and efficient. "


Verified
5/5

2016-09-07

Can only rate the person who set up my insurance.

"Haven't needed to use Travelex Insurance and hope not to (Haven't even taken the trip yet for which it insures me.) so really cannot respond to how effective it is as insurance. The staff person who took my initial information was appropriately friendly and personal, professional, courteous, patient, kind. She answered questions, explained well, and I enjoyed working with her. If she is typical of your "front line" in dealing with customers, she serves you well. I'm only sorry I misplaced her name and hope you can find the actual person who helped me, give her kudos for a good job. With luck, won't need your insurance but if I do, then is when I can comment about how well Travelex covers. Thank you."


Verified
4/5

2016-09-07

Good Experience, So Far

"This is my third time using Travelex Insurance and each time the experience has been good. Their web page is well laid out, what's covered in each purchase level is clearly stated, and what they claim is covered is reasonably priced compared to other travel insurers. I didn't give Travelex Insurance a 5 star rating because I've never needed to collect on any of the three policies. Only way to find out how good a company is, is how well they perform when you make a claim. Hopefully I will never need to find out, hopefully, if I do they will be there for me."


Verified
5/5

2016-09-07

Fast and efficient

"within an hour they helped me buy insurance and get a visa letter hats off!!!!! Highly recommend"


Verified
4/5

2016-09-07

"Did not understand why I needed to buy the insurance within a certain number of days after purchasing our cruise tickets. The cruise is 11 months away. I asked by phone and my question was not really understood. Just have to do it. "


Verified
5/5

2016-09-05

$300,000!!

"Getting a $300,000 peace-of-mind coverage which would provide a much needed assistance to my family in case of an unforeseen event during my trip was the smartest and most easy thing to do thanks to Travelex online service. All options available and you can choose your beneficiaries with ease and clarity. Everything is documented. I recommend this product!"


Verified
5/5

2016-09-03

"Everything is fine. Customer of more than 10 years."


Verified
5/5

2016-09-02

Super efficient insurance transaction!

"Great policy at a great price."