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Verified
5/5

2016-08-17

Good customer service

"It was a good experience purchasing travel insurance with Travelex. The representative was knowledgeable and patient. They are very efficient in getting things done!"


Verified
5/5

2016-08-17

Way to go Travelex

"This was my first time using Travelex. Travel companions recommended Travelex, so I thought I'd try it out. Travelex is less expensive than other travel insurance companys ; Travelex is tailorable to my specific wants and needs; extremely easy to use and the website is very intuitive. "


Verified
5/5

2016-08-17

"Easily done on the phone. All questions answered.
"


Verified
4/5

2016-08-17

Quick Review and Signup

"It was very good to see a comparison of the different levels of coverage.
It was very simple to signup.
"


Verified
3/5

2016-08-12

"Generally satisfied with the product"


Verified
5/5

2016-08-12

Easy to register for coverage.

"The entire process is very easy to complete. "


Verified
5/5

2016-08-11

Just in Case!!!

"having travel/trip insurance means i can get a refund from my favorite sailboat liveaboard if a storm gets in the way. So much can happen while traveling...thanks for being my GO TO travel insurance company."


Verified
5/5

2016-08-11

Feel Safe Flying

"Superstitious I suppose, but I will not fly without flight insurance. Travelex is convenient, quick and error free. I have been buying it for many, many years."


Verified
5/5

2016-08-11

Don't leave home without Travelex!

"I have been buying my flight insurance for the last 15 years and it has always delivered. You never know when you are going to need it. Just 2 years ago, we took a flight to Paris. We went to sleep and the next morning my husband had high fever and was not responding. I called the pompiers and they took him to the hospital where he stayed for 3 days with a virus in his lungs, acquired during the flight. The bill came to about 2300 dollars and Travelex paid it all. I am about to meet my husband in Mexico, and we have our insurance for any eventuality. Thank you Travelex."


Verified
5/5

2016-08-11

Easy to use!

"I used Travelex earlier this year when traveling to Egypt, because I had to obtain insurance on my own, rather than through a travel organizer. I found it extremely easy to use then, and chose to apply again for coverage during a fall trip. Quick and efficient. When I wanted assistance by phone, the contact was professional and knowledgeable -- pleasant and helpful."


Verified
5/5

2016-04-03

Peace of Mind

"We had a medical emergency shortly after booking our trip and paying non-refundable reservation fees and Travelex covered all of the expenses we paid. We will definitely be using Travelex for all of our vacations in the future."


Verified
1/5

2015-11-30

"I have ordered cancellation. But they ignore and say there is no information. They only charged me credit card and not refund. Their is policy is swindle."


Verified
4/5

2015-11-26

"It was good since it covered what I needed for my Schengen visa application."


Verified
1/5

2015-11-21

"Purchased Travelex Ins. to cover round trip from Atlanta to London in June "15. If you are looking for travel insurance avoid this company that is part of Transamerica Casualty Ins. Co. My wife, granddaughter, and I were delayed out of ATL and missed connection @ DC. United Airlines delayed us 12 hrs. We had saved for 4 years for this trip. We arrived In London for our tour and missed 1/3 of the expensive Globus tour. Travelex denied the claim saying they "did" cover delays and missed connections, but "not" the type delay that we experienced. They are just another insurance company that wants your money, but when they have to pay up they "fine print" you out of your claim. My wife and I are retired and love to travel, but this was the first & last time for Travelex. Avoid this company like the plague!"

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Verified
1/5

2015-11-10

"No contact, no email, no information as of yet."