"really satisfied. previously travelled with your insurance. great
giving discount to loyal customer. patel and family."
"I compared Travelex with several U.S. trip insurers. Travelex we knew from purchasing Canadian dollars. There trip insurance was competitive, less dollar amount coverage, but also at a price not to break the bank. We do not anticipate any problems taking the trip, but just want to cover some of the costs should something unexpectedly should happen."
"Good selection and easy web page"
"When I actually needed to collect on my travel insurance after paying thousands in insurance and never making a claim, my claim was denied. I cannot help what happens in a foreign country, but as an insurance company I would expect you to insure your trips without loopholes. Fortunately, the travel company saved the day."
"Easy, quick, and extremely beneficial. Good peace of mind!"
"Haven't taken the trip yet so don't know if I'll need to utilize the insurance coverage but it gives peace of mind to know I have it!"
"The process to apply for the travel insurance was easy and painless."
"Because of good past experience, I always brought my travel insurance from Travelex. Years ago, while on the trip, some illness happened. I then filed a claim after the trip, . The process was easy. I filled in the claim form and sent in all my receipts. Days later, I received the claimed check."
"Very easy to purchase online. "
"Website was easy to use and we are a repeat customer."
"easy to use and understand pricing."
"I always sell TravelEx to my clients because it is our preferred travel insurance vendor and the policy with which I travel personally......Kathy Begemann"
"Very helpful, knowledgeable and efficient in providing contract and processing payment"
"It was very simple online! Waiting to receive information!"
"Travelex is quick and easy to sell to my clients. "
A rep from Travelex Insurance Servic, Patrick.Garmoe, has responded:
“Thank you for taking the time to post your concerns on ResellerRatings.com.
I have personally contacted the Claims Administrator on your behalf and the Claims examiner has advised they have no record of any calls or claim paperwork being received. Insurance is highly regulated and in order to confirm coverage, documentation is an important part of the claim process. In order for the Claims Administrator to give this matter full consideration, you will need to complete and submit the claim forms; along with supporting documents for review.
Travelex makes every effort to review all concerns from our clients, thank you again and have a nice day!
Kind Regards,
Marcy
Administration, Risk & Compliance Project Manager with Travelex Insurance Services”