"As a Travel Agent, Travelex is my #1 choice. So client friendly. Makes for peace of mind"
"I went on line a few times getting quotes for different amounts. I went to the brocure to determine a few things. I called a customer service rep who rpulled me up from previous insurance and she was very helpful answering maybe 3 or 4 questions including why Select made sense given the age of my kids. A very good experience. Hopefully the claims experience is eqully as good (although I hope I never have a claim)"
"Agents very knowledgeable and helpful
Booked my family on line for cruise cancel insurance,
but booked by phone for my husband and myself for same
cruise.
I was able to qualify for the agent discount and the transaction went very smoothly.
"
"I have purchase the basic ins for my upcoming trip. I had a question that I emailed to cust service and received a quick response. Haven't been on the trip and hope there is no need to use the ins. Price seemed reasonable, never purchased trip ins before."
"used travelex before and was more than satisfied!
thanks beth"
"I had an appointment at the Italian Embassy and need the Confirmation of coverage. After 2 emails, I still do not have the confirmation letter. This is ridiculous. My credit card was already debited for $287 on 4/28/15.
Arnold Dhanesar
"
"Purchased trip insurance and the price seemed okay. Will not know if Travelex is any good unless we need to submit a claim and then we will see if the claim is handled to our satisfaction. Hopefully we won't have to find out."
"Easy to use online to purchase insurance. Have not gone on trip so don't have experience in using insurance. Hope I don't need to use insurance"
"Got all the documents just fine"
"Very efficient and professional. "
"We have had no problems to date!"
"Always easy both up purchase and understand. Thank you."
"Easy to do on line. Info is organized and quickly confirmed and available by computer"
"I made a quick call to a representative with a question and them proceeded to purchase online."
"The web site is difficult to use."
A rep from Travelex Insurance Servic, Patrick.Garmoe, has responded:
“I've forwarded on your concerns to our management team. They should be reaching out to you soon, if you haven't already heard from them.”